Ops Coordinator - CSP

FedEx Group; Whitsett (NC); On-site; USD 32,000 - 52,000; Full time

Job summary

Federal Express Corporation in Whitsett, NC is seeking an Administrative Support specialist to assist in daily operations, respond to customer requests, and coordinate with dock and linehaul teams.

The role emphasizes accuracy, time management, and professional communication, with familiarity in Microsoft Office and DOT regulations to support safe, efficient transportation operations.

Qualifications

• High school diploma or GED required; Bachelor's degree preferred.
• Administrative support, customer service or dock operations experience preferred.
• Strong communication and numerical data interpretation skills.

Skills

Customer service

Time management

Verbal and written communication

Attention to detail

Numerical data interpretation

Education

High school diploma or GED

Bachelor’s degree in Business, Logistics or related area

Tools

Microsoft Office

Job description

Minimum Education

• High school diploma or GED required; Bachelor’s degree in , Business, Logistics or a related area preferred

Minimum Experience

• Administrative support, customer service or dock operations experience preferred

Knowledge Skills and Abilities

• Customer service skills necessary to effectively and professionally respond to requests and issues
• Time management, organizational and multi-tasking skills necessary to work in a fast-paced team environment, handling various tasks and changing priorities, while maintaining a high attention to detail and accuracy to achieve daily assignments and goals
• Verbal and written communication skills necessary to communicate with various audiences
• Ability to read, interpret and draw conclusions from numerical data and written information
• Software skills, including use of Microsoft Office software and web-based applications
• Knowledge of concepts, practices, procedures and transportation regulations used in Pickup and Delivery and Linehaul field operations, including Department of Transportation (DOT) regulations

Job Conditions

• May work in hot and cold temperatures
• May work in an area with loud noise and fumes
• May have lift or carry up to 20 pounds
• Minimal travel required

Additional Details

For details on our comprehensive benefits, click here.

E-Verify Program Participant: Federal Express Corporation participates in the Department of Homeland Security U.S. Citizenship and Immigration Services’ E-Verify program (For U.S. applicants and employees only).

• E-Verify Notice (bilingual)
• Right to Work Notice English / Spanish

Federal Express Corporation is an Equal Opportunity Employer including, Vets/Disability.

Reasonable accommodations are available for qualified individuals with disabilities throughout the application process. Applicants who require reasonable accommodations in the application or hiring process should contact [e-mail].

Applicants have rights under Federal Employment Laws:

• Know Your Rights
• Pay Transparency
• Family and Medical Leave Act (FMLA)
• Employee Polygraph Protection Act