Ops Coordinator - CSP

Federal Express Corporation; Key West (FL); On-site; USD 32,000 - 52,000; Full time

Job summary

Federal Express Corporation is seeking an administrative support professional in Florida to assist in daily operations, handle requests, and maintain accurate records. The role emphasizes strong customer service, organization, and reliability in a fast-paced setting.

Applicants should have a high school diploma or GED (Bachelor’s preferred) and familiarity with Microsoft Office and DOT-related transport regulations.

Qualifications

• Customer service skills to respond to requests professionally
• Strong time management, organizational and multitasking abilities
• Effective verbal and written communication with diverse audiences
• Ability to read, interpret and draw conclusions from data and information
• Proficiency with Microsoft Office and web-based tools
• Knowledge of transportation regulations used in pickup/delivery and linehaul operations (DOT)

Skills

Customer service

Time management

Verbal and written communication

Numerical data interpretation

Microsoft Office

Web-based applications

DOT regulations knowledge

Education

High school diploma or GED

Bachelor’s degree in Business or Logistics or related area

Tools

Microsoft Office

Web-based applications

Job description

Minimum Education

• High school diploma or GED required; Bachelor’s degree in , Business, Logistics or a related area preferred
• Administrative support, customer service or dock operations experience preferred

Minimum Experience

• Administrative support, customer service or dock operations experience preferred
• High school diploma or GED required; Bachelor’s degree in , Business, Logistics or a related area preferred

Knowledge Skills And Abilities

• Customer service skills necessary to effectively and professionally respond to requests and issues
• Time management, organizational and multi-tasking skills necessary to work in a fast-paced team environment, handling various tasks and changing priorities, while maintaining a high attention to detail and accuracy to achieve daily assignments and goals
• Verbal and written communication skills necessary to communicate with various audiences
• Ability to read, interpret and draw conclusions from numerical data and written information
• Software skills, including use of Microsoft Office software and web-based applications
• Knowledge of concepts, practices, procedures and transportation regulations used in Pickup and Delivery and Linehaul field operations, including Department of Transportation (DOT) regulations

Job Conditions

• May work in hot and cold temperatures
• May work in an area with loud noise and fumes
• May have lift or carry up to 20 pounds
• Minimal travel required

Federal Express Corporation is an Equal Opportunity Employer including, Vets/Disability.

Reasonable accommodations are available for qualified individuals with disabilities throughout the application process. Applicants who require reasonable accommodations in the application or hiring process should contact [e-mail].

Applicants Have Rights Under Federal Employment Laws

• Know Your Rights
• Pay Transparency
• Family and Medical Leave Act (FMLA)
• Employee Polygraph Protection Act

E-Verify Program Participant: Federal Express Corporation participates in the Department of Homeland Security U.S. Citizenship and Immigration Services’ E-Verify program (For U.S. applicants and employees only). Please click below to learn more about the E-Verify program:

• E-Verify Notice (bilingual)
• Right to Work Notice (English) / (Spanish)