Ops Coordinator - CSP

Federal Express Corporation; Plain City (OH); On-site; USD 28,000 - 48,000; Full time

Job summary

Federal Express Corporation seeks a candidate in Ohio for an administrative/support role involving customer service and dock operations. The position requires a high school diploma or GED, with a bachelor’s degree preferred.

Experience in administrative support or similar roles is favored. The role emphasizes strong communication, time management and the ability to work in a fast-paced team environment, handling multiple tasks while maintaining accuracy and attention to detail.

Qualifications

• High school diploma or GED required; bachelor’s preferred in Business/Logistics or related field
• Experience in administrative support, customer service or dock operations preferred
• Strong customer service skills to respond professionally to requests and issues
• Time management, organization and multi-tasking in a fast-paced team environment
• Verbal and written communication skills required to communicate with diverse audiences
• Ability to read, interpret and draw conclusions from numerical data and written information
• Microsoft Office software and web-based applications proficiency
• Knowledge of DOT regulations and transportation operations concepts relevant to pickup/delivery and linehaul

Skills

Customer service

Time management

Communication

Numerical data

Microsoft Office

Education

High school diploma or GED

Bachelor’s degree in Business/Logistics or related area

Job description

Minimum Education

• High school diploma or GED required; Bachelor’s degree in , Business, Logistics or a related area preferred
• Administrative support, customer service or dock operations experience preferred

Minimum Experience

• Administrative support, customer service or dock operations experience preferred

Knowledge, Skills and Abilities

• Customer service skills necessary to effectively and professionally respond to requests and issues
• Time management, organizational and multi-tasking skills necessary to work in a fast-paced team environment, handling various tasks and changing priorities, while maintaining a high attention to detail and accuracy to achieve daily assignments and goals
• Verbal and written communication skills necessary to communicate with various audiences
• Ability to read, interpret and draw conclusions from numerical data and written information
• Software skills, including use of Microsoft Office software and web-based applications
• Knowledge of concepts, practices, procedures and transportation regulations used in Pickup and Delivery and Linehaul field operations, including Department of Transportation (DOT) regulations

Job Conditions

• May work in hot and cold temperatures
• May work in an area with loud noise and fumes
• May have lift or carry up to 20 pounds
• Minimal travel required

Pay Transparency:

Pay: $20.35 - $34.97

Additional Details

The compensation listed reflects the pay range or rate of pay reasonably expected for this posted position at the posted location or locations. If this opportunity includes multiple job levels, the pay information represents the ranges for each level in that job family. Actual pay is determined by several job-related factors permitted by law and relevant to the position, including, but not limited to, experience relative to the job, tenure, market level, pay at the location for this job, performance, schedule, and work assignment. In California, the compensation listed reflects the range or rate of pay reasonably expected for this posted position upon hire. In CT, IL, MD, MN, and NJ any compensable Security and Walk Time will be paid to non-exempt/hourly employees at the state minimum wage.

For details on our comprehensive benefits, click here.

Federal Express Corporation is an Equal Opportunity Employer including, Vets/Disability.

Reasonable accommodations are available for qualified individuals with disabilities throughout the application process. Applicants who require reasonable accommodations in the application or hiring process should contact [e-mail].

Applicants Have Rights Under Federal Employment Laws

• Know Your Rights
• Pay Transparency
• Family and Medical Leave Act (FMLA)
• Employee Polygraph Protection Act

E-Verify Program Participant: Federal Express Corporation participates in the Department of Homeland Security U.S. Citizenship and Immigration Services’ E-Verify program (For U.S. applicants and employees only). Please click below to learn more about the E-Verify program:

• E-Verify Notice (bilingual)
• Right to Work Notice (English) / (Spanish)