Ops Coordinator - CSP

Federal Express Corporation; Little Rock (AR); On-site; USD 32,000 - 42,000; Full time

Job summary

Federal Express Corporation is seeking an administrative support role in Little Rock to handle customer inquiries, scheduling, and data entry. The position requires strong communication and time management in a fast-paced environment.

Ideal candidates will have a high school diploma or GED, with a preference for a Bachelor's in Business or Logistics and familiarity with DOT regulations. This full-time on-site role offers full benefits and E-Verify compliance.

Qualifications

• High school diploma or GED required; higher education in business/logistics preferred
• Administrative support or customer service experience is preferred
• Familiarity with transportation regulations (DOT) is a plus

Skills

Customer service

Time management

Verbal and written communication

Data interpretation

Microsoft Office

Web-based applications

DOT regulations

Education

High school diploma or GED; Bachelor's degree in Business, Logistics or related area preferred

Job description

Minimum Education

• High school diploma or GED required; Bachelor's degree in , Business, Logistics or a related area preferred

Minimum Experience

• Administrative support, customer service or dock operations experience preferred

Knowledge Skills and Abilities

• Customer service skills necessary to effectively and professionally respond to requests and issues
• Time management, organizational and multi-tasking skills necessary to work in a fast-paced team environment, handling various tasks and changing priorities, while maintaining a high attention to detail and accuracy to achieve daily assignments and goals
• Verbal and written communication skills necessary to communicate with various audiences
• Ability to read, interpret and draw conclusions from numerical data and written information
• Software skills, including use of Microsoft Office software and web-based applications
• Knowledge of concepts, practices, procedures and transportation regulations used in Pickup and Delivery and Linehaul field operations, including Department of Transportation (DOT) regulations

Job Conditions

• May work in hot and cold temperatures
• May work in an area with loud noise and fumes
• May have lift or carry up to 20 pounds
• Minimal travel required

Federal Express Corporation is an Equal Opportunity Employer including, Vets/Disability.

Reasonable accommodations are available for qualified individuals with disabilities throughout the application process. Applicants who require reasonable accommodations in the application or hiring process should contact [e-mail].

Applicants have rights under Federal Employment Laws:

• Know Your Rights
• Pay Transparency
• Family and Medical Leave Act (FMLA)
• Employee Polygraph Protection Act

E-Verify Program Participant: Federal Express Corporation participates in the Department of Homeland Security U.S. Citizenship and Immigration Services' E-Verify program (For U.S. applicants and employees only).

• E-Verify Notice (bilingual)
• Right to Work Notice (English) / (Spanish)