Ophthalmology Technicians

Cayuse Holdings; Portsmouth (VA); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical, Dental & Vision Insurance

401(k) Retirement Plan

Paid Time Off

Flexible Spending Accounts

Job summary

Cayuse Holdings is seeking an Ophthalmic Technician to deliver high‑quality clinical support for military beneficiaries. The role emphasizes advanced diagnostic testing, surgery support, patient flow optimization, and strict adherence to client policies and federal healthcare regulations.

Eligible candidates must have at least 1 year of relevant experience, U.S. citizenship, and current immunizations, with a focus on safety and accuracy in a fast-paced clinical environment.

Qualifications

• Minimum 1 year of recent, full-time experience as an Ophthalmic Technician.
• Knowledge of ocular physiology, anatomy, pathology, optics, and refraction principles.
• Understanding of ophthalmic procedures and instrumentation with competency in testing and refractive surgery support.
• Familiarity with refractive surgery procedures and tests.
• Proficiency in clinical diagnostic equipment usage, ophthalmic imaging, and surgical support.
• Strong competency operating automated systems (e.g., ADS, Essentris, MHS GENESIS).
• Two letters of recommendation (minimum one from a practicing ophthalmologist).
• Current certifications and immunizations: Annual Influenza, Varicella, MMR, TDAP, Hepatitis B Series.
• Baseline ocular exam and medical clearances for laser-use risks.
• U.S. Citizenship required; pass background checks.

Responsibilities

• Perform advanced diagnostic ophthalmic tests including distance/near vision and color testing.
• Assist with ophthalmic, refractive, and minor surgical procedures and pre/post-operative care.
• Support refractive surgery candidate work-ups and patient care.
• Coordinate and optimize patient flow for examinations, procedures, and follow-ups.
• Provide professional patient care with clear communication during procedures.
• Prepare exam rooms and maintain a clean, stocked work environment.
• Inspect, prepare, and maintain clinical equipment and instrumentation.
• Sterilize and set up instruments for surgical and laser procedures.
• Operate automated systems such as ADS, Essentris, and MHS GENESIS.
• Perform data collection and entry for surgery patients; ensure confidentiality.
• Participate in MTf Performance Improvement Program; attend reviews and meetings.
• Comply with client policies and federal healthcare regulations.
• Maintain required certifications and training; annual trainings.
• Other duties as assigned.

Skills

Exceptional interpersonal skills

Organizational, analytical, problem‑sl

multitasking and prioritization

Self‑motivation & independence

Handling confidential information

MS Office proficiency

Case management

English proficiency

Tools

ADS

Essentris

MHS GENESIS

Job description

Overview

Employment in this role is conditional upon successful execution of the contract by the client.

The Work

The Ophthalmic Technician provides high-quality clinical support services in ophthalmic care to military service members, retirees, and dependents. This position is critical to ensuring continuity of care, compliance with client standards, and contributing to the operational readiness of the patient population. The ideal candidate will conduct advanced diagnostic ophthalmic tests, assist with refractive surgery evaluations and procedures, and provide patient care to support the delivery of exceptional ophthalmic services.

This position aligns with Cayuse’s core values of Innovation, Excellence, Collaboration, Adaptability, and Integrity by fostering technical solutions that meet customer needs, promoting teamwork, and prioritizing quality in deliverables.

Responsibilities

Key Responsibilities

• Perform advanced diagnostic ophthalmic tests, including but not limited to:
  • Distance and Near Vision Testing
  • Color Testing and Pinhole Vision Testing
  • Lensometry, Autorefraction, Autokeratometry, and Manual Refractions
  • Automated Visual Field Testing and Glare Testing
  • Ophthalmic Photography, Tonometry, Pupilometry, and Corneal Pachymetry
• Assist with ophthalmic, refractive, and other minor surgical procedures, including pre-operative screenings, patient preparation, and post-procedure support.
• Support refractive surgery candidate work-ups and contribute to pre- and post-operative patient care.
• Coordinate and optimize patient flow for examinations, procedures, and follow-ups.
• Provide professional and empathetic patient care throughout ophthalmic and refractive procedures, ensuring clear communication and patient understanding.
• Prepare examination rooms and maintain a clean, organized, and fully stocked work environment.
• Inspect, prepare, and maintain clinical equipment and instrumentation.
• Sterilize and set up instruments for surgical and laser procedures.
• Operate and manipulate automated systems including ADS, Essentris, MHS GENESIS, and Clinical Information Systems (CIS).
• Perform data collection and entry for surgery patients, ensuring accuracy and confidentiality.
• Actively participate in the Military Treatment Facility’s (MTF) Performance Improvement Program.
• Attend periodic meetings to review patient care, identify improvements, and recommend corrective actions.
• Comply with client policies and procedures, employer work practices, and federal healthcare regulations.
• Maintain required certifications, professional practices, and training, including federal and employer-mandated annual training requirements.
• Other duties as assigned.

Qualifications

Qualifications – Here’s What You Need

The qualifications and skills listed below are intended to provide a general overview of the requirements for this position. However, due to the anticipated nature of the contract and the absence of a finalized task order from the client, this list should not be considered all-encompassing. Additional qualifications, certifications, skills, or experience specific to the client’s requirements may be identified and requested upon award of the task order. Candidates should demonstrate flexibility and a willingness to adapt to evolving responsibilities as outlined by the client.

• Minimum of 1 year of recent, full-time experience as an Ophthalmic Technician.
• Knowledge of ocular physiology, anatomy, pathology, optics, and refraction principles.
• Understanding of ophthalmic procedures, instrumentation, and techniques with demonstrated competency in ophthalmic testing and refractive surgery support.
• Familiarity with refractive surgery procedures and associated tests.
• Proficiency in clinical diagnostic equipment usage, ophthalmic imaging, and surgical support.
• Strong competency operating automated systems (e.g., ADS, Essentris, MHS GENESIS).
• Two letters of recommendation (minimum one from a practicing ophthalmologist).
• Current certifications and immunizations, including:
  • Annual Influenza
  • Varicella
  • MMR
  • TDAP
  • Hepatitis B Series
• Completion of baseline ocular exam and necessary medical clearances for laser-use risks.
• Due to the nature of work at the client’s facility, U.S. Citizenship is required.
• Must be able to pass a background check. May require additional background checks as required by projects and/or clients at any time during employment.

Minimum Skills:

• Exceptional interpersonal skills with the ability to communicate in a clear, professional, and articulate manner.
• Excellent organizational, analytical, and problem-solving skills with high-level attention to detail.
• Proven ability to multitask and prioritize in a fast past environment with changing priorities; adaptable to change and a quick learner.
• Must be self-motivated and able to work well independently as well as on a multi-functional team.
• Ability to handle sensitive and confidential information appropriately
• Proficient in MS Office, Word, Outlook, PowerPoint, and Excel.
• Strong case management skills.
• Proficiency in English, including reading, writing, and verbal communication skills.

Our Commitment to you / overview of benefits

• Medical, Dental and Vision Insurance; Wellness Program.
• Flexible Spending Accounts (Healthcare, Dependent Care, Commuter).
• Short-Term and Long-Term Disability options.
• Basic Life and AD&D Insurance (Company Provided).
• Voluntary Life and AD&D options.
• 401(k) Retirement Savings Plan with matching after one year.
• Paid Time Off.

Reports to: Program Manager

Working Conditions

• Clinical and surgical setting with frequent exposure to infectious diseases.
• Special attire required, including scrubs, gloves, masks, and eye protection.
• Requires performing manual procedures, working with sophisticated diagnostic technology, and contributing to a safe and compliant work environment.
• Services will be provided Monday through Friday between 0700 and 1900 .
• Shifts will typically be scheduled in 8.5-hour shifts, inclusive of a 30-minute uncompensated lunch break.
• Frequent bending, reaching, standing, walking, and sitting.
• Requires sufficient manual dexterity for handling diagnostic and clinical equipment, as well as providing health care services.
• May involve heavy lifting, pushing, and pulling during routine shifts.
• Must be physically and mentally able to perform duties extended periods of time.
• Ability to use a computer and other office productivity tools with sufficient speed to meet the demands of this position.
• Must be able to establish a productive and professional workspace.
• Must be able to sit for long periods of time looking at computer screen.
• May be asked to work a flexible schedule which may include holidays.
• May be asked to travel for business or professional development purposes.
• May be asked to work hours outside of normal business hours.

Other Duties: Please note this job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Cayuse is an Equal Opportunity Employer. All employment decisions are based on merit, qualifications, skills, and abilities. All qualified applicants will receive consideration for employment in accordance with any applicable federal, state, or local law.