Ophthalmology Technician

Summit Health Management; New Britain (CT); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Sign-on bonus

Job summary

VillageMD is seeking an Ophthalmic Technician to support the clinical team by performing specialized diagnostic testing and assisting physicians with patient care in a fast-paced outpatient ophthalmology setting.

Responsibilities include conducting tests, communicating follow-up care, maintaining equipment, and potentially assisting in minor office surgeries, with opportunities to work at satellite offices. Requires a high school diploma and ophthalmic certification preferred.

Qualifications

• High school diploma or GED required.
• JCAHPO Ophthalmic Assistant Certification or COT preferred.
• Friendly, professional demeanor with excellent bedside manner.
• Strong computer and typing skills (minimum 45 wpm).
• Flexibility to work full-time hours, including rotating weekends.
• Excellent verbal, written, and interpersonal communication skills.
• Ability to commute to satellite office locations as needed.
• Bilingual language skills preferred depending on site location.

Responsibilities

• Assist the doctor in patient care promptly and professionally.
• Perform technical workups, patient interviews and special testing.
• Communicate with patients regarding follow-up care, surgeries, procedures, changes in schedule, symptoms, surgery scheduling, etc.
• Maintain and clean all equipment being used, and report to supervisor if not in working condition.
• Return phone calls to patients and pharmacies.
• Potential to assist in minor office surgery.
• Independently perform specialized ophthalmic testing.
• Accurately perform Refractions, Lensometry, Keratometry, Tonometry, Muscle testing, Pupil exams and special testing such as HVF and OCT.
• Scribes readily when doctor desires.
• Provide clear communication to patients regarding tests, procedures, and expectations.

Skills

Bedside manner

Computer skills

Typing 45 wpm

Communication skills

Team player

Bilingual

Initiative

Education

High school diploma or GED

JCAHPO Ophthalmic Assistant Certification or COT (preferred)

Job description

About Our Company

We’re a physician-led, patient-centric network committed to simplifying health care and bringing a more connected kind of care. Our primary, multispecialty, and urgent care providers serve millions of patients in traditional practices, patients’ homes and virtually through VillageMD and our operating companies Village Medical, Village Medical at Home, Summit Health, CityMD, and Starling Physicians. When you join our team, you become part of a compassionate community of people who work hard every day to make health care better for all. We are innovating value-based care and leveraging integrated applications, population insights and staffing expertise to ensure all patients have access to high-quality, connected care services that provide better outcomes at a reduced total cost of care.

Please note: We will only contact candidates regarding your applications from one of the following domains: @summithealth.com, @citymd.net, @villagemd.com, @villagemedical.com, @westmedgroup.com, @starlingphysicians.com, or @bmctotalcare.com.

Job Description

$2,000 Sign on Bonus

Position Summary: The Ophthalmic Technician supports the clinical team by performing specialized diagnostic testing, assisting physicians with patient care, and ensuring efficient daily operations within the ophthalmology department. This role requires strong technical skills, attention to detail, and a commitment to delivering high-quality patient care in a fast-paced outpatient environment.

• Promptly and professionally assists the doctor in patient care.
• Performs technical workups, patient interviews and special testing.
• Communicates with patients regarding follow-up care, surgeries, procedures, changes in schedule, symptoms, surgery scheduling, etc.
• Maintains and cleans all equipment being used, and reports to supervisor if not in working condition.
• Returns phone calls to patients and pharmacies.
• Potential to assist in minor office surgery.
• Efficiently and accurately interviews patients and documents histories.
• Independently performs specialized ophthalmic testing appropriate to the subspecialty.
• Accurately performs Refractions, Lensometry, Keratometry, Tonometry, Muscle testing, Pupil exams and special testing such as HVF and OCT.
• Scribes readily when doctor desires.
• Provides clear communication to patients regarding tests, procedures, and expectations.

Duties and responsibilities may be added, deleted or changed at any time at the discretion of management, formally or informally, either verbally or in writing.

Minimum Education Requirements

High school diploma or GED.

JCAHPO Ophthalmic Assistant Certification or Certified Ophthalmic Technician (COT) preferred.

• Friendly, professional demeanor with excellent bedside manner.
• Strong computer and typing skills (minimum 45 wpm).
• Flexibility to work full-time hours, including rotating weekends.
• Passion for helping others in an outpatient clinical setting.
• Excellent verbal, written, and interpersonal communication skills.
• High attention to detail and ability to work effectively within a team.
• Experience in a service-oriented industry is a plus.
• Demonstrated commitment to outstanding results and compassionate patient care.
• Ability to commute to satellite office locations as needed.
• Bilingual language skills required or preferred depending on site location.

Minimum Background Requirements

Good understanding of ophthalmic practice and patient care.

Knowledge of medical instrumentation and its proper care and usage.

Ability to assess common safety hazards and take precautions to establish a safe work environment.

Willingness to help in all areas and understand the need for efficient use of time.

Minimum Demonstrated Skills

• Maintains patient confidentiality.
• Consistently work up three patients per hour.
• Demonstrates working knowledge of eye anatomy, disease, symptoms and ocular meds.
• Has basic knowledge of contact lenses.
• Utilizes proper eye drop technique and sterility.
• Utilizes proper universal precaution procedures.
• Understands characteristics of common anterior segment disorders and oculoplastic conditions.
• Understands and communicates well to patients about cataract surgery and oculoplastic procedures.
• Displays consistent professionalism.
• Is energetic and empathetic with patients.
• Consistently displays positive rapport with fellow employees.
• Demonstrates flexibility in job assignment.
• Demonstrates initiative in accomplishing practice goals.
• Maintains certification if certified.

Physical Demands

Must be able to stand for long periods of time.

Must be able to write.

Must be able to hold arms at shoulder height.

Must have manual dexterity to work with ophthalmic equipment.

About Our Commitment – Total Rewards at VillageMD

Our team members are essential to our mission to reshape healthcare through the power of connection. VillageMD highly values the critical role that health and wellness play in the lives of our team members and their families. Participation in VillageMD’s benefit platform includes Medical, Dental, Life, Disability, Vision, FSA coverages and a 401k savings plan.

Equal Opportunity Employer

Our Company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to, and does not discriminate on the basis of, race, color, religion, creed, gender/sex, sexual orientation, gender identity and expression (including transgender status), national origin, ancestry, citizenship status, age, disability, genetic information, marital status, pregnancy, military status, veteran status, or any other characteristic protected by applicable federal, state, and local laws.