Ophthalmology Administrative Assistant – Scheduling & Coordination

University of Miami; Miami (FL); On-site; USD 32,000 - 42,000; Full time

Job summary

The University of Miami, Bascom Palmer Eye Institute, is seeking an Administrative Assistant in Miami, Florida, to provide clerical support for the department and leadership. You will prepare reports, handle correspondence, schedule meetings, plan travel, and assist patients and visitors daily.

The role emphasizes attention to detail, professional communication, and discretion when handling confidential information within a busy clinical environment.

Qualifications

• General knowledge of office procedures and operations.
• Ability to communicate effectively in both oral and written form.
• Ability to maintain effective interpersonal relationships.
• Ability to process and handle confidential information with discretion.
• Proficiency in computer software (i.e. Microsoft Office).

Responsibilities

• Supports department and/or department leadership with daily clerical tasks.
• Prepares basic reports, charts, budgets and other presentation materials.
• Responds to routine inquiries from external or internal sources with standard correspondence.
• Plans meetings and takes detailed minutes, as needed.
• Answers phone calls, provides information to callers or connects callers to appropriate staff.
• Schedules appointments and updates calendars.
• Makes travel arrangements and reservations for department leadership and staff.
• Greets and provides general support to visitors.
• Develops and maintains department filing system.
• Adheres to University and unit-level policies and procedures and safeguards University assets.

Skills

Communication skills

Attention to detail

Phone etiquette

Customer service

Clinic coordination

Education

High School Diploma or equivalent

Tools

Microsoft Office

EMR systems

Job description

The University of Miami, Bascom Palmer Eye Institute, is seeking an Administrative Assistant in Miami, Florida, to provide clerical support for the department and leadership. You will prepare reports, handle correspondence, schedule meetings, plan travel, and assist patients and visitors daily.

The role emphasizes attention to detail, professional communication, and discretion when handling confidential information within a busy clinical environment.