Ophthalmic Technician - Work Remote From Home (START DATE: JUNE 2ND)

DigitalOptometrics; United States; Remote; USD 60,000 - 80,000; Full time

Job summary

An innovative firm is seeking an Ophthalmic Technician to conduct remote refractions for patients. In this vital role, you will ensure precise data collection to support Doctors of Optometry in delivering comprehensive eye exams. You will guide patients through the exam process, ensuring their comfort and understanding, while managing multiple sessions effectively. This position requires strong communication skills, technical troubleshooting abilities, and a commitment to patient service. Join a forward-thinking company that values your contributions and offers the flexibility of remote work, while making a significant impact on patient care.

Qualifications

• 1+ years of experience in subjective refractions or technician roles.
• High School diploma; additional certifications preferred.

Responsibilities

• Conduct remote subjective refractions for patients ensuring precision.
• Guide patients through the exam process and provide accurate data.

Skills

Subjective refractions

Technical troubleshooting

Communication skills

Patient service

Proficiency with video conferencing

Knowledge of eye care terminology

HIPAA compliance

Microsoft Office skills

Education

High School diploma or equivalent

Certifications in optometry or healthcare

Tools

Refraction equipment

EHR systems

Video conferencing tools

Job description

Ophthalmic Technician - Work Remote From Home (START DATE: JUNE 2ND)

Join to apply for the Ophthalmic Technician - Work Remote From Home (START DATE: JUNE 2ND) role at DigitalOptometrics.

Job Overview

The Remote Technician plays a vital role in conducting subjective refractions remotely for patients. This role ensures precise data collection to support Doctors of Optometry in providing accurate and comprehensive eye exams.

Responsibilities

1. Conduct subjective remote refractions for patients across the U.S. and Canada, ensuring precision and adherence to clinical standards.
2. Guide patients through the exam process, explaining procedures clearly to ensure comfort and understanding.
3. Provide accurate data to Doctors of Optometry for comprehensive eye exams.
4. Participate in feedback sessions, team meetings, and ongoing training to maintain quality standards.
5. Achieve the required number of exams per hour as set by the company to ensure operational efficiency.
6. Availability to work on Saturdays is mandatory; additional hours may be required based on business needs.
7. Perform additional duties as assigned; this list does not reflect all responsibilities.

Qualifications

Competencies

• Technical troubleshooting during virtual sessions and resolving clinical questions efficiently.
• Precision in conducting refractions, data entry, and providing accurate information.
• Effective communication with patients, doctors, and team members.
• Exceptional patient service, ensuring comfort and understanding.
• Ability to manage multiple sessions, prioritize tasks, and meet productivity goals.
• Professionalism in managing patient needs and technical challenges remotely.
• Self-motivated, autonomous work ethic adhering to standards and protocols.
• Proficiency with video conferencing, refraction tools, and EMR systems.
• Discretion in handling patient information and maintaining professionalism.
• Team-oriented attitude with respect and dignity for all stakeholders.

Skills

• Skilled in subjective refractions, including Minus Cylinder techniques.
• Proficient with refraction equipment, video conferencing, and EHR systems.
• Accurate documentation and compliance with regulations.
• Technical troubleshooting skills.
• Ability to explain procedures clearly to patients.
• Knowledge of eye care and optometry terminology.
• Remote work challenges management, including technical issues and professional presence.
• Adherence to HIPAA and privacy regulations.
• Computer skills including Microsoft Office.

Availability

• Must work every Saturday; other hours may vary.

Education & Experience

• High School diploma or equivalent; additional certifications preferred.
• At least 1+ years of experience in subjective refractions or similar technician roles.
• Experience in telehealth or remote healthcare is a plus.

Work Environment & Physical Demands

• Climate-controlled environment with reliable internet.
• Quiet, professional workspace.
• On-camera presence required during sessions.
• Ability to remain seated for extended periods, with effective communication skills.

DigitalOptometrics is an Equal Opportunity Employer. Salary: $18 - $20 per hour.