Ophthalmic Technician - Willing to Train!

roy varghese & associates; Mansfield (OH); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical insurance

Vision insurance

Dental insurance

Life insurance

401k matching

Paid time off

Paid holidays

Paid maternity leave

Eyecare education reimbursement

Competitive pay

Employee discounts

Job summary

Retina Vitreous Associates is seeking an Ophthalmic Technician with willingness to train. Mansfield, OH position opens doors to hands-on patient testing and front-line patient support.

No prior eye care experience required; training provided. Full benefits, paid time off, and 401k are included. Proximity to Columbus travel optional with mileage reimbursement; strong customer service is essential.

Qualifications

• High school diploma or GED required.
• Background check favorable.
• Basic computer skills.
• Strong customer service skills.
• Excitement to learn and grow.

Responsibilities

• Facilitate patient flow.
• Assist the doctor in preliminary testing.
• Verify medical and vision insurances.
• Effectively communicate with patients, doctors, and managers.
• Answer inquiries through phone, email, and in-person requests.

Skills

Customer service

Communication

Teamwork

HIPAA awareness

Microsoft Office

Education

High school diploma or GED

One year related experience or training

COA/COT certification preferred

Tools

EMR software

Microsoft Office (Excel, Word, Outlook)

Job description

Job Title: Ophthalmic Technician - Willing to Train!
Company: Retina Vitreous Associates
Location: Mansfield, OH 44907
Travel: Travel to our other office in Columbus, OH will be required as needed; we do pay mileage reimbursement!

Training Provided – No medical/eyecare experience required!

Perks:

• Full Benefits Package - Medical, Vision, Dental and Life Insurance
• 401k + Employer Matching
• Paid Time Off (PTO) and Paid Holidays
• Paid Maternity Leave
• Eyecare Education Reimbursement
• Competitive Base Pay
• Employee Discounts

Hours:

• Full Time
• Our offices are open from Monday-Friday 7:30am-5pm.
  • Your shifts will fall within those hours, and you may need to work a little earlier/later as needed.

Requirements:

• High School Diploma or GED Equivalent
• Favorable result on Background Check
• Basic computer skills
• Strong customer service skills
• Excitement to learn and grow

Essential Functions:

• Facilitate patient flow
• Assist the doctor in preliminary testing
• Verify medical and vision insurances
• Effectively communicate with patients, doctors, and managers
• Answer inquiries through phone, email, and in-person requests

SUMMARY

AnOphthalmic Technicianis a valuable asset to an Ophthalmologist as they assist in providing excellent patient care to the patients during their visit. This employee is able to handle a wide range of duties while using equipment to perform the initial testing needed to prepare a patient for an exam with an Ophthalmologist.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Provide exceptional customer service during every patient encounter (in person or via phone)
• Display a professional attitude, greet patients promptly with a smile, and thank them when they leave
• Practice urgency at all times with patient’s time, as well as doctor’s time and schedule
• Comply with all company policies and procedures including HIPAA
• Verify patient information by interviewing patient
• Recording medical history, current medications and confirming purpose of visit
• Records all data in the patient's Electronic Medical Record (EMR)
• Checks condition of patient's eyes by observing pupils, muscles, visual acuity, and extraocular movements
• Required skills include: dilation, refraction, pressures, and performing a variety of diagnostic tests including visual fields, OCT, GDX, IOL master, auto refractor and topography
• Demonstrates working knowledge of eye anatomy, diseases, symptoms and ocular medications
• General office duties and cleaning to be assigned by manager

QUALIFICATIONS

• Desire to gain industry knowledge and training
• Demonstrates initiative in accomplishing practice goals
• Ability to grow, adapt, and accept change
• Consistently creates a positive work environment by being team-oriented and patient-focused
• Ability to interact with all levels of employees in a courteous, professional manner at all times
• Commitment to work over 40 hours to meet the needs of the business
• Reliable transportation that would allow employee to go to multiple work locations with minimal notice

EDUCATION AND/OR EXPERIENCE

• Minimum Required: High school diploma or general education degree (GED) required
• Minimum Required: One year of related experience and/or training; or equivalent combination of education and experience

LICENSES AND CREDENTIALS

• Current Certified Ophthalmic Assistant (COA) or Certified Ophthalmic Technician (COT) certification is preferred, but not required

SYSTEMS AND TECHNOLOGY

• Proficient in Microsoft Excel, Word, PowerPoint, Outlook

PHYSICAL REQUIREMENTS

• This role requires a variety of physical activities to effectively perform essential job functions. The position involves frequent walking (75%), sitting (50%), and standing (50%), with regular bending, stooping, and reaching (25–50%). Employees must be able to lift, carry, push, and pull items up to 25 lbs. Strong fine motor skills and full use of hands are essential, as the role demands constant grasping, writing/typing, and use of technology. Visual and auditory acuity—including color, depth, peripheral vision, and the ability to adjust focus is required100% of the time. Occasional driving or climbing may also be necessary.

EyeCare Partners is an equal opportunity/affirmative action employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.