Ophthalmic Technician - Willing to Train!

Bennett & Bloom Eye Centers; New Albany (IN); On-site; USD 37,000 - 52,000; Full time

Benefits offered by this job

Full Benefits Package

401k + Employer Matching

Paid Time Off and Paid Holidays

Paid Maternity Leave

Optical Education Reimbursement

Competitive Base Pay

Job summary

Bennett & Bloom Eye Centers in New Albany, IN seeks an Ophthalmic Technician to support the ophthalmology team. The role provides on-the-job training with prior medical/eyecare experience preferred and includes travel to other offices as needed.

Responsibilities include facilitating patient flow, assisting with preliminary testing, verifying insurance, and maintaining EMR records while delivering friendly, professional service to patients and doctors alike.

Qualifications

• Minimum high school diploma or GED required.
• At least one year of related experience and/or training.
• Favorable background check.
• Excellent customer service and communication skills.

Responsibilities

• Facilitate patient flow and assist the doctor in preliminary testing.
• Verify patient information and current insurance coverage.
• Communicate effectively with patients, doctors, and managers.
• Answer inquiries via phone, email, and in person requests.

Job description

Title: Ophthalmic Technician - Willing to Train!

Company: Bennett & Bloom Eye Centers

Location: New Albany, IN

Travel: Travel to our other offices will be required as needed; we do pay mileage reimbursement!

Training Provided - Medical/eyecare experience highly preferred!

Perks:

• Full Benefits Package - Medical, Vision, Dental and Life Insurance
• 401k + Employer Matching
• Paid Time Off and Paid Holidays
• Paid Maternity Leave
• Optical Education Reimbursement
• Competitive Base Pay

Hours:

• Full Time
• Hours will vary within these business hours: Monday-Friday 7:30am-5:00pm.
  • You may need to work a little earlier/later as needed.

Requirements:

• High School Diploma or GED Equivalent
• Favorable result on Background Check
• Basic computer skills
• Strong customer service skills
• Excitement to learn and grow

Essential Functions:

• Facilitate patient flow
• Assist the doctor in preliminary testing
• Verify medical and vision insurances
• Effectively communicate with patients, doctors, and managers
• Answer inquiries through phone, email, and in-person requests

Company: Bennett & Bloom Eye Centers

Job Title: Ophthalmic Technician

Department: Ophthalmology

Reports To: Clinic Supervisor

Location: This position is located in New Albany, IN.

SUMMARY

An Ophthalmic Technician is a valuable asset to an Ophthalmologist as they assist in providing excellent patient care to the patients during their visit. This employee is able to handle a wide range of duties while using equipment to perform the initial testing needed to prepare a patient for an exam with an Ophthalmologist.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Provide exceptional customer service during every patient encounter (in person or via phone)
• Display a professional attitude, greet patients promptly with a smile, and thank them when they leave
• Practice urgency at all times with patient's time, as well as doctor's time and schedule
• Comply with all company policies and procedures including HIPAA
• Verify patient information by interviewing patient
• Recording medical history, current medications and confirming purpose of visit
• Records all data in the patient's Electronic Medical Record (EMR)
• Checks condition of patient's eyes by observing pupils, muscles, visual acuity, and extraocular movements
• Required skills include: dilation, refraction, pressures, and performing a variety of diagnostic tests including visual fields, OCT, GDX, IOL master, auto refractor and topography
• Demonstrates working knowledge of eye anatomy, diseases, symptoms and ocular medications
• General office duties and cleaning to be assigned by manager

QUALIFICATIONS

• Desire to gain industry knowledge and training
• Demonstrates initiative in accomplishing practice goals
• Ability to grow, adapt, and accept change
• Consistently creates a positive work environment by being team-oriented and patient-focused
• Ability to interact with all levels of employees in a courteous, professional manner at all times
• Commitment to work over 40 hours to meet the needs of the business
• Reliable transportation that would allow employee to go to multiple work locations with minimal notice

EDUCATION AND/OR EXPERIENCE

• Minimum Required: High school diploma or general education degree (GED) required
• Minimum Required: One year of related experience and/or training; or equivalent combination of education and experience

LICENSES AND CREDENTIALS

• Current Certified Ophthalmic Assistant (COA) or Certified Ophthalmic Technician (COT) certification is preferred, but not required

SYSTEMS AND TECHNOLOGY

• Proficient in Microsoft Excel, Word, PowerPoint, Outlook

PHYSICAL REQUIREMENTS

• This role requires a variety of physical activities to effectively perform essential job functions. The position involves frequent walking (75%), sitting (50%), and standing (50%), with regular bending, stooping, and reaching (25-50%). Employees must be able to lift, carry, push, and pull items up to 25 lbs. Strong fine motor skills and full use of hands are essential, as the role demands constant grasping, writing/typing, and use of technology. Visual and auditory acuity—including color, depth, peripheral vision, and the ability to adjust focus is required 100% of the time. Occasional driving or climbing may also be necessary.

EyeCare Partners is an equal opportunity/affirmative action employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.