Ophthalmic Technician Supervisor - Retina Division, Westwood

UCLA Health and David Geffen School of Medicine; Los Angeles (CA); On-site; USD 45,000 - 89,000; Full time

Job summary

UCLA Health and David Geffen School of Medicine is seeking an Ophthalmic Technician Supervisor for the Retina division in Westwood. You will oversee daily clinical workflows, supervise ultrasound staff, ophthalmic technicians, and nursing, and ensure smooth patient care delivery under physician guidance.

The role requires a COT certification, 5+ years in ophthalmology technical support, and the ability to coordinate staffing, train staff, and manage patient flow.

Qualifications

• Current Certified Ophthalmic Technician (COT) certification.
• Minimum 5 years of recent experience providing technical support in Ophthalmology.
• Bachelor's degree or equivalent experience.
• Ability to collaborate with Practice Manager/Associate Administrator in problem solving and implementing patient care systems.
• Ability to organize technician work schedules for continuous coverage.
• Knowledge of ophthalmic medical terminology, anatomy, and physiology of visual systems.
• Skill in acquiring accurate medical history, measuring visual acuity, and tonometry.
• Familiarity with signs and symptoms of ophthalmic problems to triage calls as needed.
• Knowledge of operation and maintenance of ophthalmic testing equipment.
• Knowledge of ophthalmic clinical protocols.
• Excellent interpersonal skills for patient, physician, and staff relations.
• Ability to identify and solve complex problems for quality and process improvement.
• Familiarity with computerized EHRs and scheduling systems.

Responsibilities

• Supervise and assign work to a team of ultrasound staff, ophthalmic technicians, medical photography, and nursing.
• Manage recruitment, interviewing, and selection of new staff members.
• Provide training and conduct evaluations to ensure competency and performance standards.
• Develop and manage weekly staff schedules with real-time adjustments.
• Oversee and support patient flow, directing ophthalmic technicians and collaborating with ophthalmologists.
• Obtain patient histories, document chief complaints, and perform vision testing.
• Measure and record vital signs, including BP and pulse.
• Perform diagnostic imaging and perimetry testing.
• Assist ophthalmologists with procedures, including injections.

Skills

Team supervision

Staff scheduling

Patient care

Communication

EHR systems knowledge

Ophthalmic terminology

Tonometry

Education

Bachelor's degree or equivalent experience

Certified Ophthalmic Technician (COT)

Tools

EHR systems

Patient scheduling systems

Job description

Description

The Ophthalmic Technician Supervisor for the Retina division in Westwood will oversee daily clinical workflows to ensure efficient patient care delivery and high-quality support for physicians. This role is responsible for supervising a team of back office staff, coordinating staffing, and provide direct patient care. The Supervisor also serves as a lead resource in clinical support functions, ensuring adherence to departmental standards and providing hands‑on guidance when needed. Responsibilities include, but are not limited to:

• Supervise and assign work to a team of ultrasound staff, ophthalmic technicians, medical photography, andnursing
• Manage recruitment, interviewing, and selection of new staff members
• Provide training and conduct evaluations to ensure competency and performance standards are met
• Develop and manage weekly staff schedules, including real-time adjustments and last-minute coverage needs
• Oversee and support patient flow, providing direction to ophthalmic technicians and collaborating with ophthalmologists to improve efficiency
• Obtain patient medical histories, document chief complaints, and perform vision testing
• Measure and record vital signs, including blood pressure and pulse
• Perform diagnostic imaging and perimetry testing
• Assist ophthalmologists with procedures, including administering injections

Salary Range: $32.42-64.51Hourly

Salary offers are determined based on various factors including, but not limited to, qualifications, experience, and equity.

Qualifications

Required:

• Current certification as Certified Ophthalmic Technician (COT).
• Minimum 5 years recent experience providing technical support in Ophthalmology practice.
• Bachelor's degree or equivalent experience as required.
• Ability to collaborate with Practice Manager and/or Associate Administrator in problem solving and implementing new and continuing patient care systems.
• Ability to organize technician work schedules for continuous coverage.
• Knowledge of ophthalmic medical terminology, anatomy, and physiology of visual systems.
• Skill in acquiring accurate medical history, measuring, and recording visual acuity, and tonometry.
• Familiarity with signs and symptoms of various ophthalmic problems to answer patient-related questions and triage calls when urgent evaluation is required.
• Knowledge of the operations and maintenance of patient-related testing equipment.
• Knowledge of various ophthalmic clinical protocols.
• Excellent interpersonal skills to promote comfortable, cooperative and effective working relationships with patients, physicians and staff.
• Ability to identify and define complex problems and develop and implement solutions for quality and process improvement.
• Familiarity with computerized EHR(s) and patient appointment scheduling system(s).

Preferred:

• Experienceworking in a university-based medical facility/academic teaching environment.
• Experience on ordering and maintaining logs onhigh-cost Intravitreal injections, such Eylea, Eylea HD, Vabysmo &Lucentis.