Ophthalmic Technician - Retina Coordinator

Eye-Associates-of-New-Mexico; Santa Fe (NM); On-site; USD 22,041 - 24,796; Full time

Benefits offered by this job

Medical and Dental

Vision benefits

HSA

FSA

401(k) and Roth

Life and AD&D insurance

Employee Assistance Program

PTO

Paid holidays

Education assistance

Calm app

Job summary

Eye Associates of NM in Santa Fe seeks a Regular Full-Time Ophthalmic Technician - Retina Coordinator to support retinal injections, lasers, and patient care. The role involves coordinating procedures, pre-registration, and accurate charting in PODIS, with collaboration across physicians and staff.

Candidates should have COA certification and at least two years of clinical experience; a high school diploma is required.

Qualifications

• High school diploma or equivalent; COA certification.
• Strong verbal and written communication skills; customer service orientation; attention to detail; excellent organizational skills.

Responsibilities

• Schedules intravitreal injections and laser procedures per physician plan/time frame requirement.
• Maintains intravitreal injection supply, inventory and tracking of drugs.
• Initiates prior authorizations when needed for procedures/medications.
• Documents patient communications regarding cancellations, no-shows and rescheduled appointments.
• Reviews chart for procedure information and correct eye; alerts doctor of discrepancies.
• Pre-registers patients scheduled for procedures.
• Documents patient, injection drug and eye in PODIS system; maintains drug inventory.
• Coordinates drug returns/replacements with companies; maintains EMR history.
• Checks pupillary measurements; determines intraocular pressure; performs visual field, retinoscopy and refraction; administers dilating drops.
• Completes LMS courses annually by November 30.

Skills

Communication

Customer service

Attention to detail

Organization

Computer skills

Typing speed

Education

High school diploma or equivalent

COA certification

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Ophthalmic Technician - Retina Coordinator

Regular Full-Time Santa Fe, Santa Fe, NM, US

3 days ago Requisition ID: 2909

Eye Associates of New Mexico has an outstanding career opportunity

Does your job have meaning? Sight . . is a precious gift.

Eye Associates of New Mexico is the largest Ophthalmology and Optometry practice in the Southwest. We have been serving the state of New Mexico since 1976 with compassionate, state-of-the-art, value-based care. Our team approach aims to deliver the highest quality eye care to all while striving to support our employees’ professional development. Perhaps these are some of the reasons why our employees have voted us TOP WORK PLACES locally and nationally since 2022!Come be a part of our team!

The full-time, Tech Retinal Treatment Coordinator, is accountable for the facilitation and related communication for a variety of day-to-day specialty duties. Individual will work to schedule retinal injections and lasers while maintaining an appropriate work flow. Coordinator is responsible for timely, accurate follow-up communication to physician and patients (when appropriate). When required, position will also provide technical support to physicians for the purposes of patient evaluation, diagnosis, treatment and continuing care. Has achieved the Certified Ophthalmic Assistant (COA) certification.

Starting pay $16.50 per hour +, depending on skills/experience

ESSENTIAL FUNCTIONS/RESPONSIBILITIES:

• Schedules intravitreal injections and laser procedures based on physicians plan/time frame requirement.
• Maintains intravitreal injection supply, inventory and responsible for ordering and tracking drugs.
• Initiates prior authorizations when needed for procedures/medications.
• Carefully and accurately charts communication with patients regarding cancelled appointments, no shows and rescheduled appointments.
• Reviews chart for procedure information and correct eye to be treated, alerts doctor of any discrepancies.
• Responsible for pre-registration duties prior to patients scheduled procedure.
• Accurately documents patient, injection drug and correct eye into PODIS system
• Accurately maintains correct and adequate inventory of drugs used for intravitreal injections and documents in PODIS.
• Responsible for maintaining and communication with companies regarding drug returns and/or replacements.
• Prepares electronic medical record by documenting history, medications and other pertinent information as needed.
• Checks pupillary measurement.
• Determines intraocular pressure
• Performs confrontation visual field.
• Performs retinoscopy and refraction.
• Administers dilating drops when appropriate.
• Demonstrates knowledge of pharmacology.
• May be required to function as a technician in clinic as patient care needs dictate.
• The annual completion of assigned Learning Management System (LMS) courses is mandatory. Any individual who has not completed their assigned training prior to November 30th of each year may be subject to disciplinary action, up to and including termination of employment.

SKILLS/QUALIFICATIONS:

• Position requires a high school diploma (or equivalent). Must be certified at the Certified Ophthalmic Assistant (COA) level, with a minimum of two years' clinical experience. Must demonstrate competency in the defined content areas for a COA per HR policy #2.29--Technician Training and Competency
• Expectations. Must possess strong verbal and written communication skills, a strong customer service orientation, attention to detail, and excellent organizational skills. Strong computer skills are preferred. Typing skills of at least 35 words per minute are desirable.

GENEROUS BENEFITS :

• Higher pay in areas where the cost of living is higher
• Paid time off (PTO)
• Eight (8) company paid holidays (including the day after Thanksgiving and Christmas Eve!)
• Medical and Dental
• Health Savings Account
• Generous Vision benefits for you and your dependents
• Education Assistance Program
• Company provided logo apparel
• 401(k) and Roth Program
• Flexible Spending Account (FSA)
• Company paid Basic Life and AD&D Insurance.
• Voluntary Supplemental Life and AD&D
• Free Calm app
• Financial Wellness Program
• Identity Theft Protection Plan
• Employee Assistance Program
• and more!

Eye Associates of NM is a safe team oriented culture supporting a drug-free work environment. To learn more about this position and our organization, please visit www.eyenm.com

AA/EOE/Disability. Eye Associates of New Mexico is a drug and tobacco-free employer