Ophthalmic Technician - Patient Care & Imaging

NORTH CAROLINA RETINA ASSOCIATES; New Bern (NC); On-site; USD 35,000 - 50,000; Full time

Job summary

North Carolina Retina Associates in New Bern is seeking a skilled Work-up Technician to assist in patient care during visits. Duties include preparing patients for procedures, gathering patient information and checking vital signs.

The ideal candidate will possess strong interpersonal skills, be able to travel to multiple locations, and effectively communicate with a diverse group of patients and medical staff. A high school diploma or equivalent is mandatory.

Qualifications

• Strong interpersonal customer service skills including effective listening and problem solving.
• Reliable transportation to travel to different practice locations.
• Ability to master multiple software systems.

Responsibilities

• Gather chief complaint and PHI from patient and transfer into EMR.
• Check visual acuity and intraocular pressure.
• Prepare the patient for certain procedures as scheduled.

Skills

Interpersonal customer service skills

Effective listening

Clear verbal communication

Problem solving skills

Education

High School Diploma or Equivalent

Job description

Your main duty is to assist in the care of patients during their visit by preparing them to see the physician. You must be able to independently seek out resources and work collaboratively with others. You must have an ability to establish and maintain effective working relationships and communicate clearly with patients, families, visitors, physicians, administrators, leadership and coworkers. The technician job title is further divided into three main roles: Work up Technician, Photographer, Scribe.

Work-up Technician:

Gather chief complaint and PHI from patient and transfer into EMR. Check visual acuity, intraocular pressure, and visual field. Assessment of pupils; equality and reaction prior to dilation. Administer drops as required. Prepare the patient for certain procedures as scheduled.

Requirements:

• High School Diploma or Equivalent.
• Strong interpersonal customer service skills, including effective listening, clear verbal and written communication, problem solving skills.
• Reliable transportation to travel to practice locations – not just 1 location.
• Ability to master multiple software systems to input and retrieve data.
• Ability to master ophthalmology and retina terminology.