Ophthalmic Technician: Patient Care & Eye Diagnostics

Virginia Eye Consultants; Norfolk (VA); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Full Benefits Package – Medical,Vision

401k + Employer Matching

Paid Time Off and Paid Holidays

Paid Maternity Leave

Optical Education Reimbursement

Competitive Base Pay

Job summary

Virginia Eye Consultants in Norfolk, VA is hiring an Ophthalmic Technician to assist ophthalmologists. The role involves preparing patients, performing initial eye tests, and ensuring accurate EMR documentation.

Responsibilities include patient care, maintaining clinic flow, HIPAA compliance, and operating diagnostic instruments such as OCT, visual fields, and refraction. Travel to nearby locations may be required; benefits and mileage reimbursement offered.

Qualifications

• Minimum: High school diploma or GED required.
• One year of related experience and/or training; or equivalent combination of education and experience.
• Current COA or COT certification preferred but not required.
• Demonstrates excellent patient care and HIPAA compliance.

Responsibilities

• Provide exceptional customer service during patient encounters (in person or via phone).
• Greet patients promptly, maintain professionalism, and express appreciation on departure.
• Anticipate physician needs to support clinic flow.
• Maintain urgency regarding patient and doctor timelines.
• Comply with HIPAA and company policies.
• Verify patient information through interviews.
• Record medical history and current medications.
• Document data in EMR accurately and thoroughly.
• Assess eye condition via visual acuity, pupils, and ocular movements.
• Perform tests such as dilation, refraction, pressures, visual fields, OCT, GDX, IOL Master, auto refractor, and topography.
• Open/close exam rooms and keep rooms stocked.
• Support general office duties as assigned.

Skills

Dilation

Refraction

Pachymeter/IOP testing

Diagnostic testing

Visual fields

OCT

GDX

IOL Master

Auto refractor

Topography

Education

High school diploma or GED

COA/COT certification preferred

Tools

Microsoft Excel

Microsoft Word

PowerPoint

Outlook

EMR systems

Job description

Virginia Eye Consultants in Norfolk, VA is hiring an Ophthalmic Technician to assist ophthalmologists. The role involves preparing patients, performing initial eye tests, and ensuring accurate EMR documentation.

Responsibilities include patient care, maintaining clinic flow, HIPAA compliance, and operating diagnostic instruments such as OCT, visual fields, and refraction. Travel to nearby locations may be required; benefits and mileage reimbursement offered.