Ophthalmic Technician — Patient Care & Diagnostics

Cincinnati Eye Institute; Dent (OH); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Full Benefits Package - Medical,Vision

401k + employer matching

Paid Time Off (PTO) and Paid Holidays

Paid Maternity Leave

Eyecare certification reimbursements

Competitive base pay

Employee discounts

Job summary

Cincinnati Eye Institute is seeking an Ophthalmic Technician to support ophthalmologists by performing initial testing and patient preparation for exams. You will handle a range of duties using testing equipment to ensure accurate pre-exam data and a smooth patient flow.

The role emphasizes exceptional patient care, adherence to HIPAA, and team collaboration across office locations in Cincinnati. Travel to other offices may be required, with mileage reimbursement provided.

Qualifications

• Provides excellent patient care and is energetic and empathetic with patients
• Must comply with HIPAA confidentiality standards when communicating patient information
• Communication skills and the ability to coordinate and cooperate with all levels of employees in a courteous, professional manner at all times
• Organizational skills with focus on tracking patient care and improving patient flow
• Desire to gain industry knowledge and training
• Demonstrates initiative in accomplishing practice goals

Responsibilities

• Provide exceptional customer service during every patient encounter (in person or via phone)
• Display a professional attitude, greet patients promptly with a smile, and thank them when they leave
• Anticipate Physician needs to facilitate the flow of the clinic
• Practice urgency at all times with patient’s time, as well as doctor’s time and schedule
• Comply with all company policies and procedures, including HIPAA
• Verify patient’s information by interviewing patient
• Record patient’s medical history and current medications and confirm purpose of visit
• Record all data in the patient’s Electronic Medical Record (EMR)
• Check condition of patient’s eyes by observing pupils, muscles, visual acuity, and extraocular movements
• Prepare patients for treatments and minor procedures; measure and record vital signs
• Open and close exam rooms as needed
• Keep examination, treatment, laser and any other assigned rooms cleaned and stocked with supplies
• General office duties and cleaning to be assigned by manager

Skills

Patient care

HIPAA compliance

Communication

Organization

Initiative

Teamwork

Education

High school diploma or GED

1 year related experience

Tools

Microsoft Excel

Microsoft Word

PowerPoint

Outlook

EMR systems

Job description

Cincinnati Eye Institute is seeking an Ophthalmic Technician to support ophthalmologists by performing initial testing and patient preparation for exams. You will handle a range of duties using testing equipment to ensure accurate pre-exam data and a smooth patient flow.

The role emphasizes exceptional patient care, adherence to HIPAA, and team collaboration across office locations in Cincinnati. Travel to other offices may be required, with mileage reimbursement provided.