Ophthalmic Technician or Assistant

Taleo; West Concord (MA); On-site; USD 28,000 - 50,000; Full time

Job summary

Atrius Health in Concord, MA is seeking a Certified Ophthalmic Assistant/Technician. You will perform preliminary eye function testing, assist clinicians, and manage patient records in a collaborative ophthalmology team.

Responsibilities include operating ophthalmic equipment, educating patients on procedures, and supporting administrative tasks. COA certification or plan to obtain within two years is required or encouraged.

Qualifications

• Willing to obtain COA certification within two years from hire.
• Experience with EMR systems and basic office software is expected.
• Ability to learn ophthalmic testing procedures and terminology.

Responsibilities

• Perform preliminary ophthalmic testing and patient data collection.
• Assist clinicians during exams and minor procedures.
• Operate, calibrate, and maintain ophthalmic equipment.
• Document findings in the EMR and educate patients on procedures.
• Support administrative tasks as needed, with potential cross-training.

Skills

EMR experience

Word/Excel skills

Willingness to travel

Clinical testing aptitude

Education

COA certification or eligible to obtain within 2 years

Tools

OCT

Slit lamp

Tonometry

A-scan/biometry

Job description

Improve the lives of others while Caring. Connecting. Growing together.

Job Description - Ophthalmic Technician or Assistant (2388764)

Ophthalmic Technician or Assistant - 2388764

Explore opportunities with Atrius Health, part of the Optum family of businesses. We’re an innovative health care leader and multi-specialty group practice, delivering an effective, connected system of care for adult and pediatric patients at 28 practice locations in eastern Massachusetts. Our entire team of providers (physicians, PA/NPs and ancillary clinicians) works collaboratively with a value-based philosophy within our group practice as well as with hospitals, rehab and nursing facilities. Be part of our vision to transform care and improve lives by building trust, understanding and shared decision‑making with every patient. Join us and discover the meaning behind Caring. Connecting. Growing together.

As the Certified Ophthalmic Assistant (COA), you will perform duties of a clinical assistant/technician specializing in anatomy, function and diseases of the eye. Facilitates patient care by performing the preliminary work up of the patient, including obtaining all past medical records and performing preliminary eye function testing needed for the clinician to diagnose and treat eye conditions. Completes all of the basic testing and some of the more advanced visual testing required to support clinicians. Conducts diagnostic tests, measures and records vision and assesses pupillary and eye muscle function

• Location: 330 Baker Ave, Concord, MA 01742
• Specialty: Ophthalmology

Primary Responsibilities:

• Patient Interaction & History: Greets and escorts patients, gathers comprehensive medical, ocular, and social history, and documents in the EMR
• Clinical Testing & Evaluation: Performs vision tests, vital signs, and a range of preliminary and specialized ophthalmic assessments (e.g., slit lamp, tonometry, OCT, visual fields)
• Procedure Support: Assists with minor surgical procedures, applies eye dressings, and ensures sterile technique and proper instrument handling
• Equipment & Maintenance: Operates, maintains, and troubleshoots ophthalmic equipment and lasers; ensures cleanliness and readiness of instruments
• Patient Education & Admin Support: Instructs patients on medications and procedures; may rotate into administrative roles such as medical secretary duties

Required Qualifications:

• Willingness to obtain Certification as an Ophthalmic Assistant (COA) by the Joint Commission on Allied Health Personnel in Ophthalmology (JCAHPO within two years from the date of hire.
• Computer experience required with the ability to use word processing and spreadsheet programs. Electronic medical record (EMR) experience and/or aptitude to master the EMR based on other technology experience
• Demonstrated ability and motivation to learn new technical skills and develop ophthalmic assisting expertise
• Willing or ability to travel between locations may be required based on business need

Preferred Qualifications:

• Certification as an Ophthalmic Assistant (COA) by the Joint Commission on Allied Health Personnel in Ophthalmology (JCAHPO) as indicated by the most recent certification requirements for positions within Ophthalmology or by the National Contact Lens Examiners (NCLE) as contact lens technician for positions within Optometry
• American Heart Association Basic Life Support (BLS)
• Experience in ophthalmic triage protocols and safety measures
• General medical knowledge and be proficient in history taking
• Experience with manifest refraction, manual Lensometry, manual Keratometry, Ascans (automated biometry and/or immersion), OCT Scans, Humphrey visual field machine, brightness acuity test, instrument sterilization procedures
• Knowledge of basic visual testing and diagnostic procedures, including pupillary measurement, visual acuity, extraocular muscle assessment, confrontation visual field testing, auto lensometry, auto refraction, Tonopen and/or iCare intraocular pressure measurement, as well as basic Slit lamp skills such as Goldmann tonometry and anterior chamber angle assessment
• Knowledge and proficiency in ophthalmic procedures such as Laser, Intraocular Injections, Oculoplastic minor procedures

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you’ll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $20 - $36 per hour based on full-time employment. We comply with all minimum wage laws as applicable.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.

OptumCare is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

OptumCare is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

UnitedHealth Group is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need special assistance or accommodation for any part of the application process, please call 1-866-566-8715 to be connected to Recruitment Services. Recruitment Services hours of operation are 7 a.m. to 7 p.m. CT, Monday through Friday.

UnitedHealth Group is a registered service mark of UnitedHealth Group, Inc. The UnitedHealth Group name with the dimensional logo, as well as the dimensional logo alone, are both service marks for the UnitedHealth Group, Inc.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.