Ophthalmic Technician Non Certified RMG

Riverside Health System; Newport News (VA); On-site; USD 26,000 - 34,000; Full time

Job summary

Riverside Health System in Newport News, VA is seeking an Ophthalmic Assistant to support physicians and clinical staff. This non-certified, entry-level role greets patients, documents complaints, performs basic ophthalmic measurements, and assists with refills, referrals, and dictations under supervision.

The position emphasizes accurate patient data collection, education, and efficient use of EHR and office tools to facilitate timely care and a positive patient experience.

Qualifications

• High School Diploma or GED preferred.
• 1 year Ophthalmology/Optometry Office experience preferred.
• Ophthalmic knowledge and patient care skills.

Responsibilities

• Performs and records pertinent clinical measures to include Visual Acuities, Refractometry, Tonometry, Keratometry, Slit Lamp Exams, Visual Fields, OCT and other testing under supervision.
• Identifies patient’s complaint or reason for visit and ensures timely care.
• Communicates information to physicians and team members; prepares referral letters and dictations.
• Assists in patient education through brochures and videos; handles prescription refills for physician review and signature.
• Maintains professional demeanor and supports a welcoming environment for patients and families.
• Uses electronic health records and standard office software to support workflows.

Education

High School Diploma or GED

Job description

Newport News, Virginia

Hiring Range

$18.90 - $24.60/HourlyActual pay is determined based on job-related factors such as relevant experience, education, credentials, skills, internal equity, and business needs.
Overview
The Ophthalmic Assistant is the non-certified pre-entry level position. This position works under the supervision of the Office Manager, Physicians, Clinical Coordinator/Supervisor and/or COT or COMT. The Ophthalmic Assistant greets the patient, reviews and documents the complaint. Performs and records pertinent clinical measures to include visual acuities, slit lamp exam and any other necessary diagnostic test. The OA facilitates patient education through brochures and videos. The OA prepares prescription refills for the physician to review and sign. The OA is also responsible for preparing referral and dictation letters, returning calls to patients and pharmacies with medical questions under the supervision of a the Clinical Supervisor, Certified Ophthalmic Assistant, Certified Ophthalmic Technician or Certified Ophthalmic Medical Technologist.

What you will do

• Performs and records pertinent clinical measures to include Visual Acuities, Refractometry, Application Tonometry, Keratometry, Slit Lamp Exams, Visual Fields, OCT and other ancillary testing under the supervision of the Clinical Supervisor, Physicians and/or senior level technician. Identifies the patients complaint or reason for the visit and assess the patients immediate needs to ensure the patient is seen in a timely manner. Records pertinent medical, allergic, ophthalmic and family histories to include current prescriptions, glasses and contact lenses.
• Communicates and documents essential information to physicians and team members. Prepares referral follow up letters and dictations for referring physicians for the physicians review and signature.
• Facilitates patient education through videos and brochures. Prepares prescription refills for the physician’s review and signature. Reviews and answers patient’s voicemails and returns calls to patients and pharmacies in a timely manner.
• Demonstrates positive interpersonal relations in dealing with patients and their families or caregivers to project a favorable image of the office and facilitate quality patient care.
• Effectively utilizes technology to increase efficiency including all equipment, Group Management, MedFlow, Electronic Health Record, Electronic Health Record, and Microsoft Office Programs.
• Maintains clean and safe work area. Maintains a working knowledge of facility, OSHA, and HIPPA regulations.

Qualifications

Education

• High School Diploma or GED, (Preferred)

Experience

• 1 year Ophthalmology/Optometry Office (Preferred)