Ophthalmic Assistant Non-Certified RMG

Riverside Health; Newport News (VA); On-site; USD 26,000 - 34,000; Full time

Job summary

Riverside Health in Newport News, Virginia is seeking an Ophthalmic Assistant. This entry-level, non-certified position supports the Office Manager and clinicians, greets patients, reviews complaints, and performs essential measurements under supervision.

You will document histories, assist with refills, prepare referral letters, and help educate patients with brochures and videos. Proficiency with medical software and strong communication are valued as you help deliver timely eye care.

Qualifications

• High School Diploma or GED required.
• 1 year ophthalmology/optometry office experience preferred.
• Strong communication and organizational skills.

Responsibilities

• Perform and record visual acuities, refractometry, tonometry, keratometry, slit lamp exams, OCT and other tests under supervision.
• Identify patient needs and ensure timely care.
• Communicate findings to physicians and team members; prepare referral letters and dictations.
• Prepare prescription refills for physician review and signature; respond to voicemails and patient inquiries promptly.
• Maintain clean, safe work area and comply with OSHA and HIPAA regulations.

Skills

Clinical measurements

Patient communication

Team coordination

Medical documentation

Education

High School Diploma or GED

Tools

MedFlow

Electronic Health Records

Microsoft Office

Job description

Newport News, VirginiaHiring Range$18.90 - $24.60/Hourly Actual pay is determined based on job-related factors such as relevant experience, education, credentials, skills, internal equity, and business needs.OverviewThe Ophthalmic Assistant is the non-certified pre-entry level position. This position works under the supervision of the Office Manager, Physicians, Clinical Coordinator/Supervisor and/or COT or COMT. The Ophthalmic Assistant greets the patient, reviews and documents the complaint. Performs and records pertinent clinical measures to include visual acuities, slit lamp exam and any other necessary diagnostic test. The OA facilitates patient education through brochures and videos. The OA prepares prescription refills for the physician to review and sign. The OA is also responsible for preparing referral and dictation letters, returning calls to patients and pharmacies with medical questions under the supervision of a the Clinical Supervisor, Certified Ophthalmic Assistant, Certified Ophthalmic Technician or Certified Ophthalmic Medical Technologist.What you will doPerforms and records pertinent clinical measures to include Visual Acuities, Refractometry, Application Tonometry, Keratometry, Slit Lamp Exams, Visual Fields, OCT and other ancillary testing under the supervision of the Clinical Supervisor, Physicians and/or senior level technician. Identifies the patients complaint or reason for the visit and assess the patients immediate needs to ensure the patient is seen in a timely manner. Records pertinent medical, allergic, ophthalmic and family histories to include current prescriptions, glasses and contact lenses.Communicates and documents essential information to physicians and team members. Prepares referral follow up letters and dictations for referring physicians for the physicians review and signature.Facilitates patient education through videos and brochures. Prepares prescription refills for the physician's review and signature. Reviews and answers patient's voicemails and returns calls to patients and pharmacies in a timely manner.Demonstrates positive interpersonal relations in dealing with patients and their families or caregivers to project a favorable image of the office and facilitate quality patient care.Effectively utilizes technology to increase efficiency including all equipment, Group Management, MedFlow, Electronic Health Record, Electronic Health Record, and Microsoft Office Programs.Maintains clean and safe work area. Maintains a working knowledge of facility, OSHA, and HIPPA regulations.QualificationsEducationHigh School Diploma or GED, (Preferred)Experience1 year Ophthalmology/Optometry Office (Preferred)To learn more about being a team member with Riverside Health System visit us at https://www.riversideonline.com/careers.