Ophthalmic Technician I

Ophthalmic Consultants of Boston; North Pembroke (MA); On-site; USD 42,000 - 62,000; Full time

Job summary

Ophthalmic Consultants of Boston seeks an Ophthalmic Technician I to support physicians with data gathering and clinical care. You will conduct a range of ophthalmic tests, maintain patient records, and help create a smooth clinic flow.

The role includes training to become COA within 18 months, requiring strong attention to detail and teamwork in a busy outpatient setting.

Qualifications

• High school diploma or equivalent required.
• COA certification preferred, not required.
• 1–3 years experience as Ophthalmic Assistant/COA.
• Proficiency in refractometry, tonometry, and related tests.
• Experience with electronic health record systems.

Responsibilities

• Assist physician in gathering patient data and maintaining a clinical environment.
• Perform visual acuity, visual field testing, lensometry, auto refractometry, refractometry, pupil assessment, EOM, and tonometry.
• Instill eye drops and assist with diagnostic testing and procedures.
• Maintain patient records and ensure efficient workflow.
• Participate in training to become COA within 18 months of hire.
• Collaborate with physicians, technicians, and staff to ensure quality patient care.

Skills

Ophthalmic anatomy/physiology/patholog

Operates ophthalmic equipment

Communication skills

Data entry proficiency

Independence and teamwork

Patient education and counseling

Documentation accuracy

Administrative tasks

Education

High school diploma or equivalent

Tools

EMR systems

Job description

Under the direct supervision of the department supervisor, the Ophthalmic Technician I plays a crucial role in providing comprehensive ophthalmic care. Responsible for assisting the physician in gathering patient data and maintaining a conducive clinical environment, the technician performs a variety of essential tasks. These include conducting visual acuity testing, visual field testing, lensometry, auto refractometry, refractometry, pupil assessment, extraocular motility, gross external examination, applanation tonometry, tonopen, eye drop instillation, diagnostic testing and participating in patient care within a clinical setting. Additionally, the technician maintains patient medical records, ensuring efficient and organized workflow. Participate in employer-sponsored training and continuing education with the goal of becoming certified by JCAHPO as a Certified Ophthalmic Assistant within 18 months from the date of hire.

• Knowledge of ophthalmic anatomy, physiology, and pathology.
• Technical skills in operating ophthalmic equipment.
• Excellent communication and interpersonal skills.
• Proficient computer and data entry skills.
• Ability to work independently and as part of a team.
• Patient Care: Greet patients, gather information, conduct examinations, and provide education and counseling.
• Clinical Procedures: Perform a wide range of ophthalmic procedures, including advanced techniques as needed.
• Equipment Management: Operate ophthalmic equipment, maintain inventory, and report malfunctions.
• Documentation: Document patient information and procedures accurately and efficiently.
• Teamwork: Collaborate with physicians, other technicians, and staff to ensure quality patient care.
• Administrative Tasks: Assist with care coordination and other administrative duties.

Education/Experience:

• High school diploma or equivalent required.

Certifications, Licenses, and Registrations:

• Preferred but not required: Certified Ophthalmic Technician (COA)
• Minimum of 1-3 years of experience as an Ophthalmic Assistant or Certified Ophthalmic Technician (COA)
• Proficiency in most aspects of ophthalmic patient care, with basic knowledge of advanced procedures.
• Accurately perform refractometry, applanation tonometry, and other ophthalmic tests.
• Ability to troubleshoot common eye issues and work with various electronic health record systems.
• Some experience with diagnostic testing.
• Demonstrated ability to understand complex concepts, with strong math and science skills.

Physical Demands

Work is a mix of standing, sitting, bending and other movements that are typical in an outpatient service environment. Requires prolonged sitting, frequent standing, ability to traverse office, some bending, stooping and stretching. Occasional lifting up to 50 pounds. Requires manual dexterity to work with ophthalmic equipment and maneuver a patient if in a wheelchair, must be able to accurately type information into EMR system. Requires ability to communicate verbally, and a normal range of hearing and eyesight to report, prepare and communicate appropriately. Requires ability to work under stressful conditions and work occasionally irregular hours.

Typical Working Conditions:

Clinical environmental hazards such as exposure to communicable diseases, toxic substances, ionizing radiation,