Ophthalmic Technician Assistant - Part Time

SightMD; Elkins Park Gardens (PA); On-site; USD 24,796 - 33,062; Part time

Benefits offered by this job

Paid Time Off

Paid Holidays

Job summary

SightMD is seeking an Ophthalmic Technician Assistant (Part Time) to support physicians by streamlining patient flow, performing basic eye tests, and documenting visits in the EHR. You will communicate clearly with patients to set expectations and ensure a smooth clinical workflow.

Responsibilities include patient intake, basic testing, processing refills, and coordinating authorizations, while maintaining room readiness and HIPAA compliance.

Qualifications

• Requires High School diploma and at least 1 year in a medical office or customer service environment.
• Strong customer service, professional demeanor, and ability to document visit data accurately.
• Excellent organizational, time management, and multitasking abilities are essential.
• Basic computer proficiency and familiarity with common software/tools.
• Ability to stand for long periods and maintain HIPAA privacy and security.

Responsibilities

• Greet patients, document visit reason and symptoms, and obtain relevant clinical information.
• Assist with basic eye tests and document results for physician review.
• Process prescription refill requests with proper documentation.
• Coordinate prior authorizations for medications as required by insurance.
• Maintain clean exam rooms and equipment, and handle inventory and safety procedures.

Skills

Customer service

Organizational skills

Time management

Multitasking

Communication

Problem-solving

Detail-oriented

Education

High School diploma

Tools

EHR software

Google Drive

Job description

Ophthalmic Technician Assistant - Part Time

Position Summary

The Ophthalmic Technician Assistant plays a vital role as an assistant to our physicians; maintains a smooth and seamless flow of patients to examination rooms; and effectively communicates with patients to ensure accurate expectations are set for their visit.

Job Duties & Essential Functions

Patient Intake & Clinical Support

• Greet patients and initiate the intake process by documenting the reason for visit, current symptoms, and relevant clinical information under supervision.
• Keep patients informed throughout their visit and accurately document follow-up notes in the electronic health record (EHR).
• Perform basic eye tests prior to the physician’s examination, clearly explaining each test and its purpose to the patient.
• Process prescription refill requests as directed by the physician, ensuring appropriate documentation is completed.
• Coordinate and obtain prior authorizations for medications in accordance with insurance requirements to ensure timely patient access to prescribed treatments.
• Provide patients with clear instructions on medication use and pre-/post-operative care as guided by the physician.
• Maintain professional, compassionate communication and ensure a positive patient experience throughout the visit.
• Track, document, and communicate laboratory results to physicians and patients promptly, ensuring accuracy and continuity of care.

Room & Equipment Maintenance

• Maintain cleanliness and organization of exam rooms and clinical areas.
• Open and close exam rooms daily, including cleaning equipment, charging devices, and securing medical instruments.
• Properly shut down and clean diagnostic testing equipment at the end of the day.
• Assist with cleaning and preparation of surgical instruments prior to sterilization.

Inventory & Compliance

• Check and log daily medical refrigerator temperatures and monitor expiration dates of clinical supplies.
• Maintain appropriate inventory levels and restock supplies as needed.
• Follow all clinic safety protocols and infection control procedures.
• Assist with opening and closing the clinic, ensuring readiness and security.

Administrative Tasks & Development

• Monitor and respond to work‑related emails and utilize shared tools (e.g., Google Drive) for communication and updates.
• Participate in training, webinars, and in‑service sessions to stay current with best practices and procedures.
• Maintain strict adherence to HIPAA regulations by safeguarding patient privacy and ensuring the confidentiality of all health information.
• Perform additional duties as assigned by the supervisor.

Required Qualifications

• High School diploma or equivalent.
• One (1) year of experience in a medical office or customer service environment.
• Strong customer service skills with a professional and friendly demeanor.
• Excellent organizational, time management, and multitasking abilities.
• Skilled in problem‑solving with attention to detail.
• Basic computer proficiency.
• Strong interpersonal, time management, and organizational skills.
• Ability to stand for long periods of time.

Preferred Qualifications

• Certified Ophthalmic Assistant (COA) certification preferred or enrolled within twelve (12) months of hire and completion within two (2) years of hire.
• Ophthalmic Scribe Certification (OSC).

Work Schedule

• Wednesday and Friday 7AM-5PM, rotating shifts Monday, Tuesday & Thursday.

Benefits

• Paid Time Off (PTO)
• Paid Holidays

Equal Employment Opportunity Statement

SightMD is an equal opportunity employer and does not discriminate on the basis of race, color, national origin, religion, creed, age, disability, sex, gender identity or expression, sexual orientation, familial status, pregnancy, predisposing genetic characteristics, military status, domestic violence victim status, criminal conviction, and all other protected classes under federal, state and local laws.

If you are an individual with a disability and need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please contact People Services at [e-mail].