Ophthalmic Medical Assistant (Uncertified)

Graystone Ophthalmology Associates Pa; Hickory (NC); On-site; USD 2,066,000 - 2,617,000; Full time

Job summary

Paycom - ATS in Hickory, NC seeks an ophthalmic scribe to support physicians with patient intake, testing and documentation in a busy clinic.

The role involves learning to perform eye tests (visual acuity, lensometry, tonometry, dilation) and to document patient history and treatment details. Candidates should be organized, empathetic, and capable of collaborating with a medical team.

Qualifications

• High school diploma required; certification within one year preferred.
• Strong communication and interpersonal skills; empathetic and patient-focused.
• Detail-oriented, well-organized, able to work as part of a team.
• Proficient with computers and clinical software.
• Willingness to travel to satellite locations.

Responsibilities

• Interact with patients with respect and professionalism.
• Acquaint new patients with office procedures.
• Explain tests and their effects to patients.
• Obtain patient history including chief complaint, past history, allergies, and medications.
• Perform documentation and measurement tasks (visual acuity, lensometry, tonometry, etc.).
• Administer topical and oral medication under supervision.
• Educate cataract evaluation patients about mono- vs multi-focal lenses.
• Learn the duties of an ophthalmic scribe and coding.
• Maintain stock levels and cleanliness of exam lanes.

Skills

Strong communication

Interpersonal skills

Problem-solving

Empathetic

Team player

Computer literacy

Willing to travel

Education

High school diploma

Certification within one year

Job description

SUMMARYThis individual is responsible for performing an extensive number of data-collection functions, as delegated by the physician, to allow for proper, professional diagnosis of patients' conditions.EDUCATION AND EXPERIENCEHigh school diplomaThree to six months related experience preferredCertification within one year of hire to retain positionESSENTIAL SKILLS AND ABILITIESStrong communication and interpersonal skills.Problem-solver with analytical skills.Personable; empathetic with patient's needs and concerns.Well-organized with attention to detail.Ability to work as a team member.Demonstrated computer literacy.Willing to travel to satellite locations.RESPONSIBILITIESCommunication & Patient CareInteracts with all patients using the level of respect and professionalism required by this practice.Acquaint all new patients with the office procedures to which they will be exposed. Inform patients of the purpose of all tests personally performed and how they will be affected during the tests.Learn to obtain patient history to include chief complaint, history of present illness, past history (ocular and general), family history (ocular and general), and history of allergies and medications.Learn to perform accurate and consistent documentation and measurement tasks to include:Visual AcuityLensometryApplanation TonometryConfrontational Visual Field TestingStereo TestingEvaluation of MotilityPupillary Function TestsColor PlatesAccurate RefractometryAngle AssessmentDilation of PupilsSchirmersAmsler GridAdminister topical and oral medication under direct supervision of a physicianHumphrey Visual Field TestingLearn to perform other testing and tasks specific to the physician's clinic needs.Learn the steps necessary to educate all cataract evaluation patients regarding what a cataract is and how they are removed using eye model or photo as an educational tool. Be able to briefly describe mono-focal vs. multi-focal lensesLearn the duties of an ophthalmic scribe.CodingLearn coding and requirements for specific codes and modifiersLearn documentation requirements for E & M codingLearn how to be consistently accurate in coding patient's visitsAdministrativeSeek advice from more senior staff as necessary; never performing beyond capabilities.Maintain stock levels and cleanliness of exam lanes.Perform other duties, as required.Work CultureDemonstrate support of staff involvement in approved clinic activitiesDemonstrate supportive teamwork attitudeAcknowledge co workers verbally and non-verballyCommunicate and behave professionally at all times, demonstrate flexibility, using appropriate communication techniques, verbally validates other perspectivesContinuous Learning / Training / Employee DevelopmentAssume responsibility for continuous learning by attending in-services, staff meetings and updates.Complete assigned Continuing Education TrainingMaintain OSHA and HIPAA compliance.Language SkillsAbility to read and comprehend simple instructions, short correspondence, and memos.Ability to write simple correspondence.Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.Mathematical SkillsAbility to add, subtract, multiply and divide in all units or measure, using whole numbers, common fractions, and decimals.Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.Reasoning AbilitiesAbility to apply common sense understanding to carry out detailed but uninvolved written and oral instructions.Ability to deal with problems involving a few concrete variables in standardized situations.PHYSICAL DEMANDSThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; and speak or hear. The employee is regularly required to sit and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include ability to adjust focus.WORK ENVIRONMENTThe work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.