Ophthalmic Imaging Specialist

ForTec Medical, Inc.; Raleigh (NC); On-site; USD 60,000 - 75,000; Full time

Benefits offered by this job

Teladoc

Employee assistance program

Uniforms provided

Referral bonuses

Milestone awards

Job summary

ForTecMedical in Raleigh, NC, seeks a field-ready technician to manage logistics for ophthalmic laser procedures and to support surgeons with Catalys laser equipment. The role demands hands-on equipment handling, sterilization, and precise calibration in fast-paced clinical settings.

Travel is required during training (2–3 nights per week). A driver’s license and strong communication are essential to ensure safe, efficient case execution and high-quality patient care.

Qualifications

• Experience working with surgeons in surgical settings.
• Experience in ophthalmic procedures (cataract, laser, refractive) is a plus.
• Must have a valid driver’s license and be able to drive a company vehicle.
• Occasional overnight travel required - 2 to 3 nights per week during training.

Responsibilities

• Delivers medical equipment to hospitals and surgery centers.
• Performs pre-operative checklists, sterilization, and laser calibrations.
• Prepares case paperwork and operating room setup.
• Conducts laser inventories.
• Provides technical laser guidance to surgeons/staff before and during surgeries.
• Reviews patient procedure requirements with the surgeon/staff before the case.
• Supports staff during the case to ensure a successful outcome.
• Enforces safe vehicle operations and laser safety techniques.

Skills

Experience with surgeons

Ophthalmic patient care

Travel readiness

Strong communication

Education

COA or COT certification (preferred)

Surgical Technician Certification or JCAPHO (preferred)

Job description

ForTecMedicalis an industry leader, dedicated to improving patient health. Our Mission is to improve patient health and healthcare by delivering innovative surgical technologies on demand. ForTec’s commitment to excellence, integrity and positive culture defines our organization. Join us in shaping the future of healthcare while growing your career in a supportive, mission-focussed environment.

What We Offer:

At ForTec, caring for others starts with caring for our own team. That’s why our benefits go beyond the basics:

Paid Holidays & PTO: Company paid holidays, a floating holiday, and generous paid time off.

Health & Wellness Support: Medical, dental, vision, short and long term disability, life insurance, critical illness insurance, accidental injury insurance, and a Health and Wellness Program.

Future Planning: 401(k) with company match, free financial advising, and annual profit-sharing opportunities.

• Extras That Matter: Free Teladoc account, employee assistance program, uniforms provided for field team members, referral bonuses, and milestone awards.

Compensation:

• Competitive bi-weekly salary PLUS overtime pay for over40 hour work weeks

Job Description

Primary Responsibilities:

• Provides logistics to prepare for, participate in, and complete surgical laser procedures
  • Delivers medical equipment to hospitals and surgery centers
  • Performs pre-operative checklists, sterilization, and laser calibrations
  • Prepares case paperwork and operating room
  • Conducts laser inventories
• Demonstrates technical proficiency with Catalys laser and related equipment
  • Performs laser calibrations
  • Provides technical laser guidance to surgeons/staff before and during surgeries
• Provides service excellence to customers
  • Review patient procedure requirements with the surgeon/staff before the case
  • Supports staff during the case and ensures a successful case is completed
• Enforces safe vehicle operations, safe workplace practices, and laser safety techniques

Qualifications

Requirements / Preferences:

• Experience working with surgeons
• Experience in ophthalmic procedures, including cataract, laser, and refractive experience is a plus
• Solid understanding of eye anatomy and patient care
• Certified Ophthalmic Assistant (COA) or Certified Opthlamic Technician (COT) a plus
• Surgical Technician Certification or any JCAPHO Certification is a plus
• Occasional overnight travel required - 2 to 3 nights per week during training
• Must have a valid driver’s license and acceptable driving record to drive a Company vehicle

Customer Credentialing Requirement:

• Must be able to meet the credentialing requirements of assigned medical facilities, which include customer-required immunizations (which may include the Covid-19 vaccine and flu vaccine), and may include health screenings, background checks, and passing drug screens (including marijuana/THC testing) as required for facility credentialing and permitted by applicable law.

What You Need to Be Successful:

• Ability to work independently with a high degree of accountability
• Ability to work a flexible schedule (early mornings/ late evenings), extended days due to surgery schedules, and travel time
• Ability to push, pull, and manipulate over 50 pounds of medical equipment
• Ability to operate a pallet jack
• Strong problem-solving skills / solution-focused
• Outstanding communication and customer service skills
• Strong organizational skills
• Technical proficiency
• High attention to detail
• Basic computer and mobile phone texting skills

Join ForTec Medical - make YOUR impact today!

Additional Information

The Company is an equal opportunity employer. As such, we provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, citizenship, ethnicity, national origin, age, disability, pregnancy, genetic information, sexual orientation, status as a member of the United States armed forces, veteran status, or any other protected characteristic in accordance with applicable federal, state, and local laws.