Ophthalmic Diagnostic Account Specialist - Greater NYC

EVERSANA; Town of Hempstead (NY); On-site; USD 90,000 - 150,000; Full time

Benefits offered by this job

Competitive salaries

Employee benefits

Job summary

A global healthcare service provider in New York seeks a qualified individual to optimize diagnostic tests through physician training and support sales initiatives. The ideal candidate will possess a Bachelor's degree and over 5 years of experience in pharmaceutical, biotech, or diagnostic sales. Strong interpersonal and presentation skills are essential for success in this dynamic role, which involves extensive travel (up to 70%). The company values diversity and inclusion in all hiring practices.

Qualifications

• 5+ years of pharmaceutical/biotech/diagnostic sales experience or equivalent.
• Ophthalmic, Optometric and Buy-and-Build experience preferred.
• Ability to handle customer questions and objections effectively.

Responsibilities

• Optimize diagnostic tests through training of physicians and staff.
• Perform field training and assist colleague sales representatives.
• Meet yearly sales and service goals.
• Collaborate with Pharmaceutical Sales Representatives on the implementation and execution of diagnostic testing at key accounts.
• Execute all customer administrative and written duties in a timely fashion with in‑office demonstrations and follow‑up training as needed.
• Follow up on new sales opportunities in a timely manner.
• Provide product knowledge and procedural knowledge to support sales personnel in the field.
• Responsible for meeting yearly sales and service goals.
• Handle customer questions and objections consistent with product indications and training methodology.
• Attend local/national sales meetings and national eye care conventions as needed.
• Must possess a high degree of personal accountability.

Skills

Interpersonal skills

Presentation skills

Product knowledge

Team player

Communication skills

Education

Bachelor's degree

Job description

At EVERSANA, we are proud to be certified as a Great Place to Work across the globe. We’re fueled by our vision to create a healthier world. How? Our global team of more than 7,000 employees is committed to creating and delivering next‑generation commercialization services to the life sciences industry. We are grounded in our cultural beliefs and serve more than 650 clients ranging from innovative biotech start‑ups to established pharmaceutical companies. Our products, services and solutions help bring innovative therapies to market and support the patients who depend on them. Our jobs, skills and talents are unique, but together we make an impact every day. Join us!

Across our growing organization, we embrace diversity in backgrounds and experiences. Improving patient lives around the world is a priority, and we need people from all backgrounds and swaths of life to help build the future of the healthcare and the life sciences industry. We believe our people make all the difference in cultivating an inclusive culture that embraces our cultural beliefs. We are deliberate and self‑reflective about the kind of team and culture we are building. We look for team members that are not only strong in their own aptitudes but also who care deeply about EVERSANA, our people, clients and most importantly, the patients we serve. We are EVERSANA.

Job Description

• This individual is responsible for optimizing diagnostic tests through education and training of physicians, technicians, and staff
• Clinical in‑service and train B+L customers prior to and following delivery of the diagnostics products
• The DAS will perform field training and product sales/supply/refill of test panels as needed and will be responsible for assisting colleague sales representatives in teaching clinics, office visits and follow‑up
• Will collaborate with Pharmaceutical Sales Representatives on the implementation and execution of diagnostic testing at key accounts
• This individual is expected to execute all customer administrative and written duties in a timely fashion with a key responsibilities being in‑office demonstrations and follow up training as needed
• Follow up on new sales opportunities in a timely manner
• Provide product knowledge and procedural knowledge to support sales personnel in the field
• Responsible for meeting yearly sales and service goals
• Ability to handle customer questions and objections in a way that is consistent with product indications and sales training methodology
• Will attend local/national sales meetings and national eye care conventions as needed
• Must possess a high degree of personal accountability

Qualifications

• Bachelor’s degree with 5+ year’s pharmaceutical/biotech/diagnostic sales experience or equivalent combination of education and experience
• Ophthalmic, Optometric and Buy‑and‑Build experience preferred
• This role covers a large geographic area, extensive travel is required, up to 60‑70%.
• Must have excellent interpersonal skills and a pleasant, responsive attitude to be highly effective in a clinical teaching environment

Personal Skills/Attributes

• Must be a team player and have self‑confidence without arrogance; superb communication skills and the ability to do more with less
• Must have strong presentation skills, excellent product knowledge and the ability to understand and perform in a complex selling environment
• Demonstrated teamwork and leadership skills. Must possess a strong degree of self‑discipline and autonomy
• Ability to target accounts and achieve results through a daily action plan and collaborate with other colleagues (peers, marketing, leadership and KOL’s)

OUR CULTURAL BELIEFS

• Patient Minded I act with the patient’s best interest in mind.
• Client Delight I own every client experience and its impact on results.
• Take Action I am empowered and hold myself accountable.
• Embrace Diversity I create an environment of awareness and respect.
• Grow Talent I own my development and invest in the development of others.
• Win Together I passionately connect with anyone, anywhere, anytime to achieve results.
• Communication Matters I speak up to create transparent, thoughtful, and timely dialogue.
• Always Innovate I am bold and creative in everything I do.

Our team is aware of recent fraudulent job offers in the market, misrepresenting EVERSANA. Recruitment fraud is a sophisticated scam commonly perpetrated through online services using fake websites, unsolicited e‑mails, or even text messages claiming to be a legitimate company. Some of these scams request personal information and even payment for training or job application fees. Please know EVERSANA would never require personal information nor payment of any kind during the employment process. We respect the personal rights of all candidates looking to explore careers at EVERSANA.

EVERSANA is committed to providing competitive salaries and benefits for all employees. If this job posting includes a base salary range, it represents the low and high end of the salary range for this position and is not applicable to locations outside of the U.S. Compensation will be determined based on relevant experience, other job‑related qualifications/skills, and geographic location (to account for comparative cost of living). More information about EVERSANA’s benefits package can be found at eversana.com/careers. EVERSANA reserves the right to modify this base salary range and benefits at any time.

From EVERSANA’s inception, Diversity, Equity & Inclusion have always been key to our success. We are an Equal Opportunity Employer, and our employees are people with different strengths, experiences, and backgrounds who share a passion for improving the lives of patients and leading innovation within the healthcare industry. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion, and many other parts of one’s identity. All of our employees’ points of view are key to our success, and inclusion is everyone’s responsibility.

Consistent with the Americans with Disabilities Act (ADA) and applicable state and local laws, it is the policy of EVERSANA to provide reasonable accommodation when requested by a qualified applicant or candidate with a disability, unless such accommodation would cause an undue hardship for EVERSANA. The policy regarding requests for reasonable accommodations applies to all aspects of the hiring process. If reasonable accommodation is needed to participate in the interview and hiring process, please contact us at [e-mail].

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