Diagnostic Specialist - New England

EVERSANA; Connecticut; Remote; USD 170,000 - 195,000; Full time

Job summary

EVERSANA seeks a remote field-based Diagnostic Specialist to educate healthcare providers on genetic testing programs in CT/RI/MA/NH/ME and Upstate NY. You will lead education initiatives, identify gaps, and collaborate with client teams to shape national diagnostic strategy.

You will travel extensively, work with labs and KOLs, and deliver impactful training to HCPs about IRD gene panels and sponsored testing. Strong communication and cross-functional skills are essential.

Qualifications

• BA/BS required; healthcare degree strongly preferred
• Minimum 7+ years pharma/biotech experience in commercial, clinical/medical, or diagnostics
• Proven success working in high-performing, diverse teams
• Experience collaborating with KOLs, labs, and internal/external stakeholders
• Prior experience in rare or ultra-rare diseases with strong patient focus preferred
• Diagnostic and scientific acumen
• Strategic thinking and operational capability
• Ability to succeed in matrixed environments
• Persistence, resilience, and achievement orientation
• Excellent communication and presentation skills
• Cross-functional capability and strong ethical standards
• Knowledge of ophthalmology strongly preferred

Responsibilities

• Educate on genetic testing to raise awareness of sponsored testing programs
• Identify educational needs among the IRD healthcare community
• Provide education on labs performing high-quality gene analysis with IRD panels
• Educate on interpretation of results
• Compliantly partner with cross-functional teams
• Contribute to diagnostic strategy across the US
• Identify Genetic Testing KOLs and provide educational support
• Attend conferences to learn about diagnostic programs
• Participate in advocacy and engagement with local orgs
• Deliver high-quality education to inform strategy
• Educate HCPs and labs for sponsored testing usage
• Provide resources for questions from testing labs
• Educate on IRD gene panels and test requisition practices
• Demonstrate commitment to diversity and inclusion
• All other duties as assigned

Skills

Genetic testing knowledge

KOL collaboration

Cross-functional teamwork

Educational outreach

Strategic thinking

Communication skills

Education

BA/BS

Healthcare degree preferred

Healthcare degree types (MS/RN/PA/PharmD/PhD)

Job description

Company Description

At EVERSANA, we are proud to be a Great Place to Work across the globe. We’re fueled by our vision to create a healthier world. How? Our global team of more than 6,000 employees is committed to creating and delivering next-generation commercialization services to the life sciences industry. We are grounded in our cultural beliefs and serve more than 650 clients ranging from innovative biotech start-ups to established pharmaceutical companies. Our products, services and solutions help bring innovative therapies to market and support the patients who depend on them. Our jobs, skills and talents are unique, but together we make an impact every day. Join us!

Across our growing organization, we embrace diversity in backgrounds and experiences. Improving patient lives around the world is a priority, and we need people from all backgrounds and swaths of life to help build the future of the healthcare and the life sciences industry. We believe our people make all the difference in cultivating an inclusive culture that embraces our cultural beliefs. We are deliberate and self-reflective about the kind of team and culture we are building. We look for team members that are not only strong in their own aptitudes but also who care deeply about EVERSANA, our people, clients and most importantly, the patients we serve. We are EVERSANA.

Job Description

*This is a remote field-based position. Geography includes CT, RI, MA, NH, ME, Upstate New York Candidates should live in close proximity to a large airport hub.

The Diagnostic Specialist (DS) is a field-based diagnostic leader responsible for educating appropriate healthcare providers on genetic testing initiatives and programs. This role establishes deep diagnostic expertise aligned with global diagnostic strategy for the assigned U.S. region.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Our employees are tasked with delivering excellent business results through the efforts of their teams. These results are achieved by:

Primary Responsibility #1: Genotyping & Diagnostic Leadership

• Educate on genetic testing to successfully execute our client’s efforts to raise awareness of sponsored testing programs
• Identify educational needs among the IRD healthcare community
• Provide education on the availability of genetic labs performing high-quality gene analysis with appropriate IRD panels and accurate interpretation of results

Primary Responsibility #2: Cross-Functional Collaboration

• Compliantly partner with cross-functional teams within our client’s organization
• Contribute to ongoing development and implementation of the U.S. diagnostic strategy

Primary Responsibility #3: Stakeholder Education, Training & Advocacy

• Identify potential Genetic Testing Key Opinion Leaders (KOLs) with educational needs pertaining to genetic testing and programs, providing awareness to these HCPs
• Attend conferences to learn and understand diagnostic programs and testing
• Participate where compliant, in advocacy, outreach, and engagement with local organizations
• Deliver high-quality education and provide insights to inform strategy
• Educate HCPs and associated internal partner labs for seamless sponsored testing utilization
• Provide education for HCPs regarding resources for questions and follow up from the testing labs
• Provide expertise for IRD gene panels and best practices for test requisition forms
• Demonstrate a commitment to diversity, equity, and inclusion through continuous development, modeling inclusive behaviors, and proactively managing bias.
• All other duties as assigned

EXPECTATIONS OF THE JOB:

• Extensive travel required. Must be capable of traveling long distances via various modes of transportation including car, plane, train
• Must be comfortable working with modern electronic hardware and AI including Microsoft Co-pilot, ChatGPT, Grok, etc.

#LI-CG1

Qualifications

MINIMUM KNOWLEDGE, SKILLS AND ABILITIES:

The requirements listed below are representative of the experience, education, knowledge, skill and/or abilities required.

• BA/BS required; healthcare degree strongly preferred (MS, RN, PA, PharmD, PhD)
• Minimum 7+ years of pharma/biotech experience in commercial, clinical/medical, or diagnostics
• Proven success working in high-performing, diverse teams
• Experience collaborating with KOLs, labs, and internal/external stakeholders
• Prior experience in rare or ultra-rare diseases with strong patient focus preferred
• Diagnostic and scientific acumen
• Strategic thinking and operational capability
• Ability to succeed in matrixed environments
• Persistence, resilience, and achievement orientation
• Excellent communication and presentation skills
• Cross-functional capability and strong ethical standards
• Knowledge of ophthalmology strongly preferred

Additional Information

Patient Minded - I act with the patients' best interest in mind.

Client Delight - I own every client experience and its impact on results.

Take Action - I am empowered and hold myself accountable.

Grow Talent - I own my development and invest in the development of others.

Win Together - I passionately connect with anyone, anywhere, anytime to achieve results.

Communication Matters - I speak up to create transparent, thoughtful and timely dialogue.

Embrace Diversity - I create an environment of awareness and respect..

EVERSANA is committed to providing competitive salaries and benefits for all employees. If this job posting includes a base salary range, it represents the low and high end of the salary range for this position and is not applicable to locations outside of the U.S. Compensation will be determined based on relevant experience, other job-related qualifications/skills, and geographic location (to account for comparative cost of living). This role is eligible for hire in select U.S. locations based on business and operational considerations. For a full list of locations, visit eversana.com/careers. More information about EVERSANA's benefits package can be found at eversana.com/careers. EVERSANA reserves the right to modify this base salary range and benefits at any time.

From EVERSANA's inception, Diversity, Equity & Inclusion have always been key to our success. We are an Equal Opportunity Employer, and our employees are people with different strengths, experiences, and backgrounds who share a passion for improving the lives of patients and leading innovation within the healthcare industry. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion, and many other parts of one’s identity. All of our employees' points of view are key to our success, and inclusion is everyone's responsibility.

Consistent with the Americans with Disabilities Act (ADA) and applicable state and local laws, it is the policy of EVERSANA to provide reasonable accommodation when requested by a qualified applicant or candidate with a disability, unless such accommodation would cause an undue hardship for EVERSANA. The policy regarding requests for reasonable accommodations applies to all aspects of the hiring process. If reasonable accommodation is needed to participate in the interview and hiring process, please contact us at .

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Department: SalesJob Family: Sales Operations Compensation: USD 170000 - USD 195000 - yearly