Ophthalmic Call Center Technician

University Clinical Health; Memphis (TN); On-site; USD 20,664 - 38,572; Part time

Job summary

University Clinical Health (UCH) is seeking a PRN Patient Care Associate to support call center interactions, patient assessments, and prescription refills under physician guidance.

This role emphasizes timely patient care, chart documentation, and coordination with the physician schedule, while helping maintain high patient satisfaction.

Requirements include a high school diploma or equivalent, at least 1 year of relevant clinical experience, and COA certification preferred.

Qualifications

• High school graduate or equivalent.
• At least 1 year of relevant clinical experience.
• Certified Ophthalmic Assistant (COA) certification preferred.

Responsibilities

• Patient assessment
• Patient care
• Patient education
• RX authorization
• Chart documentation
• Physician schedule
• Patient triage
• Other duties as assigned.

Skills

Patient assessment

Patient care

Patient education

Rx authorization

Patient triage

Communication skills

Education

High school diploma or equivalent

1 year of relevant clinical experience

COA certification preferred

Job description

University Clinical Health (UCH) is seeking a PRN Patient Care Associate to support call center interactions, patient assessments, and prescription refills under physician guidance.

This role emphasizes timely patient care, chart documentation, and coordination with the physician schedule, while helping maintain high patient satisfaction.

Requirements include a high school diploma or equivalent, at least 1 year of relevant clinical experience, and COA certification preferred.