Ophthalmic Assistant – Training provided! Full benefits, no weekends, paid holidays!

Virginia Eye Consultants; Norfolk (VA); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Full Benefits Package – Medical,Vision

401k + Employer Matching

Paid Time Off and Paid Holidays

Paid Maternity Leave

Optical Education Reimbursement

Competitive Base Pay

Job summary

Virginia Eye Consultants in Norfolk, VA is hiring an Ophthalmic Technician to assist ophthalmologists. The role involves preparing patients, performing initial eye tests, and ensuring accurate EMR documentation.

Responsibilities include patient care, maintaining clinic flow, HIPAA compliance, and operating diagnostic instruments such as OCT, visual fields, and refraction. Travel to nearby locations may be required; benefits and mileage reimbursement offered.

Qualifications

• Minimum: High school diploma or GED required.
• One year of related experience and/or training; or equivalent combination of education and experience.
• Current COA or COT certification preferred but not required.
• Demonstrates excellent patient care and HIPAA compliance.

Responsibilities

• Provide exceptional customer service during patient encounters (in person or via phone).
• Greet patients promptly, maintain professionalism, and express appreciation on departure.
• Anticipate physician needs to support clinic flow.
• Maintain urgency regarding patient and doctor timelines.
• Comply with HIPAA and company policies.
• Verify patient information through interviews.
• Record medical history and current medications.
• Document data in EMR accurately and thoroughly.
• Assess eye condition via visual acuity, pupils, and ocular movements.
• Perform tests such as dilation, refraction, pressures, visual fields, OCT, GDX, IOL Master, auto refractor, and topography.
• Open/close exam rooms and keep rooms stocked.
• Support general office duties as assigned.

Skills

Dilation

Refraction

Pachymeter/IOP testing

Diagnostic testing

Visual fields

OCT

GDX

IOL Master

Auto refractor

Topography

Education

High school diploma or GED

COA/COT certification preferred

Tools

Microsoft Excel

Microsoft Word

PowerPoint

Outlook

EMR systems

Job description

Company: Virginia Eye ConsultantsJob Title: Ophthalmic Technician

Department: Ophthalmology

Reports To: Clinic Supervisor

Location: This position is located in Norfolk, VA and requires travel to Hampton, Suffolk, and Virginia Beach. WE PAY MILEAGE!

Pay: Starting pay is $18-20/hr DOE

SUMMARY

An Ophthalmic Technician is a valuable asset to an Ophthalmologist as they assist in providing excellent patient care to the patients during their visit. This employee is able to handle a wide range of duties while using equipment to perform the initial testing needed to prepare a patient for an exam with an Ophthalmologist.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Provide exceptional customer service during every patient encounter (in person or via phone)
• Display a professional attitude, greet patients promptly with a smile, and thank them when they leave
• Anticipate Physician needs to facilitate the flow of the clinic
• Practice urgency at all times with patient’s time, as well as doctor’s time and schedule
• Comply with all company policies and procedures, including HIPAA
• Verify patient’s information by interviewing patient
• Record patient’s medical history and current medications and confirm purpose of visit
• Record all data in the patient’s Electronic Medical Record (EMR)
• Check condition of patient’s eyes by observing pupils, muscles, visual acuity, and extraocular movements
• Required skills include: dilation, refraction, pressures, and performing a variety of diagnostic tests including visual fields, OCT, GDX, IOL master, auto refractor and topography
• Demonstrates working knowledge of eye anatomy, diseases, symptoms and ocular medications
• Accurately and thoroughly document medical visits and procedures as they are being performed by the Physician
• Prepare patients for treatments and minor procedures; measure and record vital signs (blood pressure, pulse, and respiration rate) as required
• Open and close exam rooms as needed
• Keep examination, treatment, laser and any other assigned rooms cleaned and stocked with supplies, and keep drug count up to date.
• General office duties and cleaning to be assigned by manager

QUALIFICATIONS

• Provides excellent patient care and is energetic and empathetic with patients
• Must comply with HIPAA confidentiality standards when communicating patient information
• Communication skills and the ability to coordinate and cooperate with all levels of employees in a courteous, professional manner at all times
• Organizational skills with focus on tracking patient care and improving patient flow
• Desire to gain industry knowledge and training
• Demonstrates initiative in accomplishing practice goals
• Ability to grow, adapt, and accept change
• Consistently creates a positive work environment by being team-oriented and patient-focused
• Commitment to work over 40 hours to meet the needs of the business
• Ability to work weekends when applicable
• Reliable transportation that would allow employee to go to multiple work locations with minimal notice

EDUCATION AND/OR EXPERIENCE

• Minimum Required: High school diploma or general education degree (GED) required
• Minimum Required: One year of related experience and/or training; or equivalent combination of education and experience

LICENSES AND CREDENTIALS

• Current Certified Ophthalmic Assistant (COA) or Certified Ophthalmic Technician (COT) certification is preferred, but not required

SYSTEMS AND TECHNOLOGY

• Proficient in Microsoft Excel, Word, PowerPoint, Outlook
• Experience using Electronic Medical Records (EMR) systems
• Computer proficiency and ability to quickly learn new applications

PHYSICAL REQUIREMENTS

• This role requires a variety of physical activities to effectively perform essential job functions. The position involves frequent walking (75%), sitting (50%), and standing (50%), with regular bending, stooping, and reaching (25–50%). Employees must be able to lift, carry, push, and pull items up to 25 lbs. Strong fine motor skills and full use of hands are essential, as the role demands constant grasping, writing/typing, and use of technology. Visual and auditory acuity—including color, depth, peripheral vision, and the ability to adjust focus is required 100% of the time. Occasional driving or climbing may also be necessary.

Perks:

• Full Benefits Package – Medical, Vision, Dental and Life Insurance
• 401k + Employer Matching
• Paid Time Off and Paid Holidays
• Paid Maternity Leave
• Optical Education Reimbursement
• Competitive Base Pay

EyeCare Partners is an equal opportunity/affirmative action employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.