Ophthalmic Assistant — Patient‑Focused Eye Care

Mass General Brigham; Boston (MA); On-site; USD 39,123 - 55,985; Full time

Job summary

Massachusetts Eye and Ear Infirmary seeks a Certified Ophthalmic Assistant (COA) to provide clinical and administrative support in a fast-paced outpatient ophthalmology setting. You will assist with ophthalmic tests, treatments, and procedures under the supervision of a licensed clinician.

Requirements include a High School Diploma and a COA certification (JCAHPO) with at least 6 months of ophthalmology clinic experience. This onsite role emphasizes patient care, safety, and teamwork.

Qualifications

• Knowledge of ophthalmic terminology, ocular anatomy and physiology, eye diseases and disorders.
• Strong interpersonal and customer service skills with patient‑centered care.
• Excellent verbal and written communication skills.
• Strong organizational skills for a fast‑paced, high‑volume clinic.
• Proficiency with electronic health records, computers, and Microsoft Office.
• Ability to work independently and as part of a multidisciplinary team.

Responsibilities

• Perform ophthalmic tests, measurements, imaging, and assessments to prepare patients for examination.
• Administer diagnostic eye drops per protocols and clinician direction.
• Assist with office procedures, lasers, injections, cryotherapy, and oculoplastic procedures under supervision.
• Measure and document vital signs as needed for procedures.
• Maintain exam rooms and equipment, ensuring supplies are stocked and functioning.
• Handle, store, and transport specimens, instruments, and medications safely.
• Provide coverage across ophthalmology services and practice locations as needed.

Skills

Ophthalmic terminology

Customer service

Verbal and written communication

Organizational skills

Electronic health records

Microsoft Office

Education

High School Diploma

ICA Assistant-level training program

Job description

Massachusetts Eye and Ear Infirmary seeks a Certified Ophthalmic Assistant (COA) to provide clinical and administrative support in a fast-paced outpatient ophthalmology setting. You will assist with ophthalmic tests, treatments, and procedures under the supervision of a licensed clinician.

Requirements include a High School Diploma and a COA certification (JCAHPO) with at least 6 months of ophthalmology clinic experience. This onsite role emphasizes patient care, safety, and teamwork.