Operator/Manager/Leadership

Hwy 55; Greenville (NC); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Salaried position

Quarterly 10% profit share bonus

Career advancement opportunities

Job summary

A growing restaurant franchise in Greenville, NC is seeking a motivated General Operator to lead daily operations. The successful candidate will manage staff, optimize customer service, and drive profitability. Candidates should have at least 3 years of relevant experience, strong leadership abilities, and excellent communication skills. They will enjoy a competitive salary, benefits, and a quarterly profit-sharing bonus. A commitment to company values and a positive attitude are essential.

Qualifications

• At least 3 years of experience in a similar role in the restaurant industry.
• Strong leadership skills with a motivating presence.
• Excellent communication and interpersonal skills.
• Ability to thrive in a fast-paced environment.
• Knowledge of food safety regulations.

Responsibilities

• Manage restaurant operations including scheduling and inventory.
• Train and evaluate staff for quality service.
• Implement strategies for profitability.
• Ensure compliance with health and safety regulations.
• Address customer complaints professionally.

Skills

Leadership skills

Communication skills

Organizational skills

Time-management skills

Customer service skills

Job description

Hwy 55 is looking for a motivated and professional General Operator to oversee our day-to-day operations. The successful candidate will be responsible for managing our staff, ensuring customer satisfaction, and improving profitability. The ideal candidate will be a strong leader who is passionate about achieving their own goals and engaging their team to do the same.

Responsibilities

• Manage the restaurant operations, including scheduling, inventory management, and customer service.
• Train, supervise, and evaluate staff to ensure high-quality service and excellent customer experience.
• Develop and implement strategies to increase profitability and maintain financial stability.
• Foster a positive work environment that encourages teamwork, creativity, and open communication.
• Ensure compliance with all health and safety regulations, as well as company policies and procedures.
• Provide exceptional customer service and address customer complaints promptly and professionally.
• Monitor and analyze customer feedback to identify areas for improvement.

Requirements

• At least 3 years of experience in a similar role in the restaurant industry.
• Strong leadership skills, with the ability to motivate and inspire a team.
• Excellent communication and interpersonal skills.
• Strong organizational and time‑management skills.
• Ability to work in a fast‑paced environment and handle multiple tasks simultaneously.
• Understanding of financial statements and restaurant operations.
• Knowledge of food safety regulations and best practices.
• Passion for the restaurant industry and commitment to delivering exceptional customer service.

Culture fit, character, and drive are essential qualities we are looking for in our ideal candidate. We want someone who is excited about providing an exceptional experience to our customers. The successful candidate will be someone who is positive, energetic and has a can‑do attitude. They will have excellent communication skills and be able to lead by example. We are looking for someone who is committed to our company values and is willing to work hard to achieve our goals.

This is a salaried position with benefits and a quarterly 10% profit share bonus.

The career opportunities at Hwy 55 go beyond management. Unlike our competitors, we don't believe in searching for outside investors to own our franchises. Over 60 of our current franchisees are former Hwy 55 General Managers who operated their stores at a high level. The opportunity to own your own business is available to ALL Hwy 55 employees.