General Manager

Hwy 55; Lumberton (NC); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Quarterly profit share bonus

Employee benefits

Job summary

An established restaurant chain in Lumberton is searching for a motivated General Operator to manage day-to-day operations. Responsibilities include overseeing staff, ensuring customer satisfaction, and fostering a positive work environment. The ideal candidate has at least 3 years of experience in restaurant management, exceptional leadership skills, and a commitment to delivering high-quality service. This is a salaried position with benefits and a quarterly profit share bonus.

Qualifications

• At least 3 years of experience in a similar role in the restaurant industry.
• Strong leadership skills to motivate and inspire a team.
• Understanding of financial statements and restaurant operations.

Responsibilities

• Manage the restaurant operations, including scheduling and customer service.
• Train, supervise, and evaluate staff.
• Develop and implement strategies to increase profitability.

Skills

Leadership skills

Communication skills

Organizational skills

Interpersonal skills

Time-management skills

Job description

Hwy 55 is looking for a motivated and professional General Operator to oversee our day‑to‑day operations. The successful candidate will be responsible for managing our staff, ensuring customer satisfaction, and improving profitability. The ideal candidate will be a strong leader who is passionate about achieving their own goals and engaging their team to do the same.

Responsibilities

• Manage the restaurant operations, including scheduling, inventory management, and customer service.
• Train, supervise, and evaluate staff to ensure high-quality service and excellent customer experience.
• Develop and implement strategies to increase profitability and maintain financial stability.
• Foster a positive work environment that encourages teamwork, creativity, and open communication.
• Ensure compliance with all health and safety regulations, as well as company policies and procedures.
• Provide exceptional customer service and address customer complaints promptly and professionally.
• Monitor and analyze customer feedback to identify areas for improvement.

Requirements

• At least 3 years of experience in a similar role in the restaurant industry.
• Strong leadership skills, with the ability to motivate and inspire a team.
• Excellent communication and interpersonal skills.
• Strong organizational and time‑management skills.
• Ability to work in a fast‑paced environment and handle multiple tasks simultaneously.
• Understanding of financial statements and restaurant operations.
• Knowledge of food safety regulations and best practices.
• Passion for the restaurant industry and commitment to delivering exceptional customer service.

This is a salaried position with benefits and a quarterly 10% profit share bonus.