OperationsProject ManagerLead

The Spencer Group, Inc.; Kansas City (MO); On-site; USD 90,000 - 140,000; Full time

Job summary

The Spencer Group, Inc. is seeking an Integrator to join as a right-hand leader to the Founder, shaping how the agency operates and scales. You will drive execution, elevate team performance, and lead day-to-day operations across client work and internal processes.

Meticulous, proactive leadership is essential to balance creative energy with operational discipline, ensuring timely delivery and consistent quality for clients and internal initiatives.

Qualifications

• 4–6+ years in marketing, agency, or digital environment.
• Experience leading projects, workflows, or people.
• Ability to manage and hold a team accountable.
• Strong understanding of social media, content, and digital marketing.

Responsibilities

• Own Day-to-Day Operations (Core Focus).
• Oversee execution across all client accounts.
• Ensure deadlines are met and work is delivered at a high level.
• Bring structure and clarity to workflows (Asana, communication, timelines).
• Lead, manage, and hold the team accountable.
• Manage a young, fast-moving team (social media, creatives, interns).
• Execute the Founder’s Vision and turn ideas into action.
• Improve communication, ownership, and performance.

Skills

Leadership

Project management

Agency environment

Communication

Team accountability

Tools

Asana

Job description

About the Role

We are looking for someone to become the right hand to the Founder and play a key role in how the agency operates and grows, helping lead execution, team performance, and day-to-day operations. We are a growing multicultural marketing agency, and this role sits at the center of the company; team, clients, and execution. This is not just a job. It is an opportunity to step into a leadership role, help build structure, and turn ideas into reality. This role is both internal and external; you will help lead the team while also being part of how the agency shows up with clients and in the community.

The Mission

To turn ideas and vision into action by leading execution, strengthening team performance, and driving consistent results across the agency creating the structure and accountability needed for the business to run smoothly without depending on the Founder for day-to-day execution.

Ideal Candidate Profile

The Integrator - This person acts as the integrator of the agency; the link between vision and execution. They are responsible for bringing structure, clarity, and accountability to a fast-moving environment, while ensuring the team delivers high-quality work consistently.

They are:

• A high-level executor who gets things done
• Organized and naturally structured
• Comfortable leading and holding people accountable
• Able to balance creative environments with operational discipline
• A strong communicator with presence and confidence
• Proactive and able to operate without constant direction

They think like:

• How do we make this happen?
• Who owns this?
• What’s missing?
• How do we improve this moving forward?

They bring:

• Experience in marketing, social media, or agency environments
• Understanding of content, campaigns, and digital marketing
• Ability to give feedback and maintain quality standards

Core Responsibilities:

• Own Day-to-Day Operations (Core Focus)
• Oversee execution across all client accounts
• Ensure deadlines are met and work is delivered at a high level
• Bring structure and clarity to workflows (Asana, communication, timelines) Identify issues early and solve them quickly
• Lead, Manage, and Hold the Team Accountable
• Manage a young, fast-moving team (social media, creatives, interns)
• Set clear expectations and follow through
• Improve communication, ownership, and performance
• Handle day-to-day challenges and keep the team aligned
• Execute the Founder’s Vision
• Take ideas, opportunities, and direction from the Founder and turn them into action
• Help prioritize what matters most
• Ensure initiatives are implemented, followed through, and improved when needed
• Oversee Marketing Quality
• Review content, social media, and campaigns
• Provide clear, actionable feedback
• Ensure work meets company standards and client expectations

Client & Agency Representation:

• Join select client meetings
• Support communication and execution for key accounts
• Represent the agency in meetings, events, and networking when needed

Build Structure for the Future

• Improve processes and systems as the agency grows
• Help create more clarity and consistency across how the team operates
• Contribute to strengthening the internal structure over time

Required Experience:

• 4–6+ years in a marketing, agency, or digital environment
• Experience leading projects, workflows, or people
• Ability to manage and hold a team accountable
• Strong understanding of social media, content, and digital marketing