Operations Work Coordinator

Northern States Power Co - MN; White Bear Lake (MN); Hybrid; USD 61,000 - 86,000; Full time

Benefits offered by this job

Medical/Pharmacy Plan

Dental

Vision

Life Insurance

401(k) plan

Pension

Paid time off (PTO)

Holidays

Job summary

Xcel Energy in Minnesota is hiring an Operations Work Coordinator to plan daily work, allocate crews, and manage work orders with a focus on safety and efficiency.

You’ll use SAP, GIS, and other tools to coordinate materials, schedules, and reporting while partnering with supervisors to optimize resources and meet customer needs. The role supports a hybrid model with some on-site work required.

Qualifications

• High School diploma or GED.
• Minimum three years related experience in construction, design, maintenance or operations (utility experience preferred).
• Good understanding of work functions including work orders, payroll, invoicing, materials, safety.
• Proficiency with Excel or other spreadsheet tools.
• Ability to retrieve and manipulate data from reporting tools.
• Familiarity with Microsoft work management, mapping and scheduling tools.

Responsibilities

• Create and maintain a daily work plan and crew roster.
• Adjust schedules daily and assign crews for priorities.
• Generate work orders and close out packets.
• Analyze exception reports for labor and equipment charges.
• Coordinate materials, locates, and equipment for daily operations.
• Maintain data integrity across scheduling systems.
• Reconcile packets to match work completed and costs.
• Collaborate with supervisors and stakeholders to maximize productivity.

Skills

Scheduling

Data manipulation

Communication

Problem solving

Education

High School diploma or GED

Tools

Microsoft Excel

SAP

GIS

CRS

FastApp

MWM

Job description

Xcel Energy (NASDAQ: XEL) is a leading energy provider and Fortune 500 company, dedicated to serving millions of electricity and natural gas customers across eight states: Minnesota, Colorado, Wisconsin, Michigan, North Dakota, South Dakota, New Mexico and Texas. We make energy work better for our customers, helping them thrive every day. That means always raising the bar - delivering better service and providing more reliable, resilient, and sustainable energy. Xcel Energy is a place where you’ll have opportunities to grow, expand your skills, and help lead the clean energy transition. We offer meaningful rewards, recognition, and support to help you build your career and make an impact - both on the job and beyond. Most importantly, it means you’ll be joining a company that knows employees are the driving force behind its success and is committed to helping you be your best. Xcel Energy supports a hybrid work model to enable collaboration and flexibility. Many roles are expected to work onsite three days per week (Tuesday–Thursday); however, work location expectations vary based on role, team, and business needs.

Position Summary

Responsible for the maintenance and coordination of daily work plans that effectively and efficiently use resources with emphasis on safety, customer satisfaction, quality improvement, and regulatory compliance. Generate work orders and perform final review and closeout of completed work packets. Ensure a high level of accuracy within all operating systems to support data integrity.

Essential Responsibilities

• Create and maintain a daily work plan and daily crew roster.
• Adjust planned schedules on a day-to-day basis and assign crews for priority tasks in light of resource availability, scheduling conflicts and real-time progress reports from front line leaders.
• Generate work orders and complete job closeout of all work packets within various systems.
• Analyze exception reports to verify labor and equipment charged to each work, job, trouble and miscellaneous order.
• Support the department, business unit, plant, or area by requesting locates, ordering materials, coordinating other utilities, or scheduling specialized equipment associated with daily operations.
• Provide backup to other Operations Work Coordinator and/or Associate positions.
• Maintain data integrity within the various systems used to manage daily work execution, asset management and scheduling activities.
• Reconcile completed work packets to eliminate discrepancies in labor, material and transportation charges while comparing as-builts to match the work completed.
• Work effectively with local supervisors and build/leverage strong partnerships with stakeholder groups to maximize productivity, utilization and operational efficiency of all resources

Minimum Requirements

• High School diploma or GED.
• Minimum three years related experience in the construction, design, maintenance or operations area (utility experience preferred).
• Must have a good understanding of the regular work functions of the area including work order management, payroll, invoicing, materials, compliance, policies, safety, etc.
• Demonstrated ability to schedule and manage work activities in a manner that meets customer and/or internal stakeholder requirements.
• Proficiency with Microsoft Excel or other spreadsheet tools.
• Ability to retrieve and manipulate data from reporting tools.
• Knowledge of and ability to use a wide range of computer software applications which include Microsoft products, work management, mapping and scheduling/project management tools.

Preferred Characteristics

• Previous experience using SAP and GIS
• Previous experience with CRS, FastApp, and MWM

Non-Bargaining

The anticipated starting base pay for this position is: $29.40 to $41.13 per hour

This position is eligible for the following benefits:

• Spot On Bonus
• Medical/Pharmacy Plan
• Dental
• Vision
• Life Insurance
• Dependent Care Reimbursement Account
• Health Care Reimbursement Account
• Health Savings Account (HSA) (if enrolled in eligible health plan)
• Limited-Purpose FSA (if enrolled in eligible health plan and HSA)
• Transportation Reimbursement Account
• Short-term disability (STD)
• Long-term disability (LTD)
• Employee Assistance Program (EAP)
• Fitness Center Reimbursement (if enrolled in eligible health plan)
• Tuition reimbursement
• Transit programs
• Employee recognition program
• Pension
• 401(k) plan
• Paid time off (PTO)
• Holidays
• Volunteer Paid Time Off (VPTO)
• Parental Leave

Benefit plans are subject to change and Xcel Energy has the right to end, suspend, or amend any of its plans, at any time, in whole or in part.

In any materials you submit, you may redact or remove age-identifying information including but not limited to dates of school attendance and graduation. You will not be penalized for redacting or removing this information.

Deadline to Apply: 10/19/26

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If you are in need of an accommodation to complete the application process, now or at any time in the future, please complete the Applicant Accommodation Request Form.

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You. Us. Together. At Xcel Energy, we’re more than an energy company. We’re reinventing how we power communities. Redefining how we care for customers. Reaffirming our commitment to the planet. We’re committed to leading with equity and inclusion. You’re not waiting for change – you’re creating it. You’re driven to protect the environment, support your community, and seek innovation. You want a career that grows with you and an employer who values you. You are reliable, trustworthy and bring integrity to everything you do. We are leading the way in clean energy. We’re using technology and innovation in every facet of our company. We’re providing safe, stable jobs with robust benefits. We keep our customers at the center of all we do. We’re committed to hiring a workforce that reflects the communities we serve. Together, we can provide carbon‑free electricity by 2050. Together, we can take care of the environment and our communities. Together, we can create a place where everyone belongs. Together we’re building a better tomorrow.

Our Values

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Our Employee Commitments

Work that makes a difference A team you can count of Opportunities to grow Rewards that help you thrive Xcel Energy provides job applicants reasonable accommodations for disabilities throughout the application process. If you are in need of an accommodation to complete the application process, now or at any time in the future, please complete the Applicant Accommodation Request Form.