Operations Transformation Intern - Summer 2027

Grant Thornton International Ltd; Charlotte (NC); On-site; USD 28,000 - 39,000; Full time

Job summary

Grant Thornton International Ltd in Charlotte, NC is seeking an Operations Transformation Intern to support modernization initiatives across client engagements. You’ll work with operations teams to map processes, analyze data, and help design improvements that accelerate growth.

From day one you’ll collaborate with colleagues to deliver against tight timelines, communicate findings clearly, and develop professional certifications while gaining exposure to leading-edge strategies.

Qualifications

• Pursuing a Bachelor’s degree in a relevant field.
• Minimum GPA 3.0/4.0 required.
• Interest in operational strategy, performance improvement, and business transformation.
• Digital fluency with technology, data, and AI basics.
• Experience with process mapping, data analysis, or operational assessments.
• Ability to work in teams and meet deadlines in dynamic environments.
• Excellent communication skills to present insights clearly.
• Curiosity and motivation to develop professionally, including certifications.
• Ability to work independently or in a team setting.
• Willingness to travel to client sites as needed.
• Authorized to work in the U.S. without visa sponsorship now or in the future.

Responsibilities

• Support delivery of major transformation initiatives including efficiency programs and digital operations projects.
• Create, interpret, and transform data into actionable performance insights.
• Maintain strong client and team relationships to manage expectations and drive satisfaction.
• Identify risks early and propose remediation to engagement teams.
• Communicate findings clearly to internal and client stakeholders.

Skills

Data analysis

Process mapping

Team collaboration

Communication

Problem solving

Adaptability

Time management

Client-focused

Willingness to travel

Education

Bachelor’s degree in Supply Chain Management, Industrial Engineering or related fields

Minimum GPA 3.0/4.0

Job description

Grant Thornton’s Advisory professionals help companies stay ahead of the game with bold thinking, big ideas, and progressive strategies. Our Transformation practice applies our deep experience to challenge the status quo and accelerate our client’s growth trajectory.

As an Operations Transformation Intern, you’ll assist clients with developing and implementing operations modernization and improvement initiatives for the Operations Transformation Practice – all with the resources, environment, and support to help you excel.
From day one, you’ll be empowered by the greater Operations team to help clients make the moves that will help them achieve their vision and help you achieve more, confidently.

Yourday-to-day may include:

• Aid cross-functional teams in the delivery of major transformation initiatives within the realms of operational efficiency programs, digital operations management solutions, product and operations modernization programs incorporating business opportunity assessment, solution strategy, design, program management, implementation of enabling technologies, and organizational change
• Create, interpret, and transform data and analytics into actionable performance insights
• Maintain a good working relationship with clients and internal team members at all levels to manage expectations, ensure satisfaction, and become a trusted business partner
• Manage and minimize engagement delivery risk by proactively identifying issues and recommended courses of remediation to engagement teams
• Communicate (verbally and in writing) externally with clients and internally with all levels of the organization to successfully accomplish objectives while portraying knowledge and confidence
• Communicate findings and recommendations clearly and effectively to internal teams and client stakeholders

Youhavethefollowingtechnicalskills,qualifications,andabilities:

• Pursuing a Bachelor’s degree inSupply Chain Management, Industrial Engineering or related fields
• Minimum overall GPA of 3.0/4.0
• Demonstrated interest in operational strategy, performance improvement, and business transformation
• Demonstrated digital fluency through the effective use of technology, data, and basic AI technologies to enhance productivity and decision-making
• Experience (through coursework, internships, or projects) with process mapping, data analysis, or operational assessments
• Provenabilitytoworkinteams anddeliveragainsttightdeadlinesindynamicenvironments; thismaybedemonstratedviauniversityprojects,internships,self-study,communitybuilding,orwork experience
• Excellent communication skills, with the ability to present insights in a structured and compelling way
• Intellectual curiosity, and motivation to develop professionally, including industry recognized professional certifications
• Demonstrated ability to work both independently and as a member of a team
• Strong problem-solving and critical thinking skills, with the ability to break down complex challenges
• Ability to remain agile, work in ambiguous environments, “can-do” attitude
• Positive, client-focused mindset
• Willingness and ability to work additional hours, as needed
• Ability to travel to various client sites, as needed
• Must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future. No visa sponsorship is available for this position.