Operations Training Specialist (onsite)

Cencora; Mansfield, New York (OH, MA, NY); On-site; USD 56,000 - 84,000; Full time

Job summary

An innovative company is seeking a Training Specialist to administer and enhance training programs for associates. This role is pivotal in assessing training needs and developing effective learning content to support the growth of individuals within the organization. With a focus on compliance, safety, and operational excellence, the successful candidate will leverage strong data analytic skills and effective communication to ensure associates are equipped with the necessary skills for success. Join a forward-thinking team dedicated to fostering a culture of continuous improvement and professional development.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

Wellness Programs

Paid Parental Leave

Paid Caregiver Leave

Professional Development

Mentorship Programs

Volunteer Activities

Backup Dependent Care

Qualifications

• Bachelor's degree and five years of experience required.
• Training experience is highly preferred, along with warehouse experience.

Responsibilities

• Deliver training programs for associates, including compliance and safety.
• Determine training needs and develop training aids.
• Onboard new hires and manage training curriculum.

Skills

Organizational Skills

Data Interpretation

Effective Communication

Problem-Solving

Training Others

Team-Building

Presentation Skills

Knowledge of Software Technology

Warehouse Operations

Education

Bachelor's Degree

5 Years of Experience

Tools

Learning Management Systems

Labor Management Systems

Warehouse Operations Software

Job description

Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today!

Job Details

Please note, flexibility in schedule will be required based on business needs, this can include working different hours or days.

This position is located onsite at our facility in Mansfield, MA. There is no option for remote or hybrid work.

This role administers a variety of training and development programs for associates within assigned Distribution Center(s). It assesses training needs, helps individuals and teams develop appropriate skills and knowledge, and is responsible for planning and executing learning and development content related to all phases of associate development. The role provides training documentation, performance tracking, and training delivery. Successful candidates will possess strong data analytic skills and the ability to effectively deliver training to new hires, cross-trained functions, leadership positions, and associates needing performance improvement.

Responsibilities include:

1. Deliver training programs for associates, including compliance, safety, specific job function training, and SOPs.
2. Oversee training in warehouse operations such as shipping, receiving, quality control, picking, packing, and inventory management systems.
3. Determine training needs and develop training aids like instructional materials, handouts, evaluation forms, and visual aids, contributing as a subject matter expert.
4. Design and gather content for low-complexity training materials, meet deadlines, and communicate risks to project managers or leads timely.
5. Recommend updates to course materials and manuals to meet training needs.
6. Participate in testing and piloting of new training programs, providing feedback for successful deployment.
7. Assess associates' skills and performance, prepare evaluations, and recommend improvements.
8. Onboard new hires and manage training curriculum, identify skill gaps, and future training needs.
9. Administer post-training evaluations and make recommendations.
10. Implement measurement strategies consistently.
11. Work extended hours as needed to meet training objectives.
12. Stay current on industry needs by attending meetings, conferences, and seminars.
13. Maintain understanding of new educational and training methodologies.
14. Travel up to 20%.
15. Perform related duties as assigned.

Qualifications:

Education: Requires a four-year bachelor's degree and five years of experience or an equivalent combination of education and experience. Training experience is highly preferred. Warehouse experience is desirable.

Skills and Abilities:

• Strong organizational skills, attention to detail, ability to meet deadlines.
• Knowledge of software technology and proficiency with remote meeting tools.
• Ability to interpret data and adjust accordingly.
• Effective communication skills, both oral and written.
• Ability to participate in organizational change initiatives.
• Excellent problem-solving skills.
• Ability to train others and meet learning objectives in a fast-paced environment.
• Effective team-building, organizational, and leadership skills.
• Training experience is highly preferred.
• Strong presentation skills.
• Warehouse experience is desirable.
• Knowledge of Labor Management Systems and SOPs preferred.
• Experience with Learning Management Systems preferred.
• Familiarity with warehouse operations software and inventory systems preferred.

What Cencora Offers

We provide compensation, benefits, and resources that foster an inclusive culture and support our team members' purpose-driven lives. Benefits include medical, dental, vision, and a comprehensive wellness suite covering physical, emotional, financial, and social well-being. We support working families with backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave. We also offer training programs, professional development, mentorship, employee resource groups, volunteer activities, and more. For details, visit https://www.virtualfairhub.com/cencora.

Salary Range*

$56,500 - 83,270. Note: This range reflects a national average; actual compensation may vary by location, with adjustments for specific states.

Equal Employment Opportunity

Cencora is committed to equal opportunity employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status, or other protected classes. We provide reasonable accommodations for individuals with disabilities during the employment process. To request accommodations, contact 888.692.2272 or email [e-mail].