Operations Training Coordinator

Nextechne; Dallas (TX); On-site; USD 33,062 - 39,950; Full time

Benefits offered by this job

Health insurance (free employee only)

FREE life insurance

401k with 50% match

7 paid holidays

2 paid personal days

10 paid vacation days

Job summary

Nextech is seeking an Operations Training & Development Coordinator in Dallas to plan, coordinate, and execute apprentice training within service operations. You’ll manage schedules, logistics, and training records while onboard onboarding and enabling a seamless learner journey.

The role offers opportunity to impact technician development, requires 1–3 years in scheduling/dispatched roles, and prefers LMS familiarity along with HVAC-R or service industry experience.

Qualifications

• 1–3 years of experience in dispatching, scheduling, or workforce coordination in service or trade environments.
• Proven ability to coordinate field personnel and manage dynamic schedules.
• Experience supporting or facilitating in-person and virtual training sessions.
• Strong communication and organizational skills with high attention to detail.
• Ability to manage multiple priorities in a fast-paced environment.
• Familiarity with LMS and training tools is preferred.
• Proficiency with Microsoft Office and business systems for tracking.
• Self-starter who can work independently and across teams.
• HVAC-R or service industry experience is a strong plus.
• High school diploma or equivalent required.

Responsibilities

• Coordinate apprentice training programs that shape Nextech’s future workforce.
• Schedule classes with instructors for smooth program delivery.
• Support apprentices by arranging travel and creating training purchase/work orders.
• Deliver onboarding with proactive candidate communication from offer to start.
• Track attendance, participation, and progress to ensure completion.
• Use LMS to manage training content and records.
• Collaborate with training teams to maintain materials and experiences.
• Stay current with service operations processes and apprenticeship requirements.
• Build cross-team relationships to ensure training effectiveness.
• Travel up to 10% to support hands-on training and evaluations.
• Ensure activities meet safety and company standards.

Skills

Dispatching

Scheduling

Workforce coordination

LMS

Education

High school diploma

Tools

Microsoft Office

Training tools

LMS systems

Job description

Overview

Join the best in the industry at Nextech and embark on a rewarding career journey! For over 30 years, we've built our success on a foundation of Quality, Value, and Integrity, fostering enduring partnerships with thousands of satisfied customers. With over 2,000 team members nationwide, Nextech sets itself apart from other companies by being America’s largest HVAC/R service provider.

As we continue to grow, we're committed to offering an exceptional work experience for our employees with numerous opportunities for development and advancement. If you pride yourself on quality work, integrity, and dedication, we want you on our team. Nextech boasts outstanding review ratings on Indeed and Glassdoor, making it the premier destination for HVAC professionals. Elevate your career by joining Nextech today!

What You’ll Be Doing

The Operations Training & Development Coordinator plays a critical role in shaping Nextech’s future workforce by supporting the planning, coordination, and execution of apprentice training programs within service operations. This position is responsible for ensuring a seamless training experience—from onboarding through program completion—by managing schedules, logistics, communication, and training records. Ideal for a highly organized and proactive professional, this role offers the opportunity to directly impact technician development while collaborating with cross-functional teams in a fast‑paced, growth‑oriented environment.

• Take ownership of coordinating apprentice training programs that directly shape Nextech’s future workforce
• Schedule and align training classes with instructors, ensuring smooth and efficient program delivery
• Support apprentices by managing travel arrangements and creating training‑related purchase and work orders
• Deliver an exceptional onboarding experience by maintaining proactive communication with candidates from offer to training start
• Track attendance, participation, and progress to ensure successful program completion
• Utilize and grow your expertise in Learning Management Systems (LMS) to manage training content and records
• Collaborate with corporate training teams to maintain and enhance training materials and experiences
• Stay at the forefront of service operations processes and apprentice program requirements
• Build strong relationships across teams to ensure training effectiveness and operational success
• Participate in occasional travel (up to 10%) to support hands‑on training sessions and evaluations
• Ensure all activities are completed safely, accurately, and in alignment with company standards

What Makes Nextech Different?

• Excellent Health Insurance options including a FREE employee only option
• Dental, Vision, Accident, Critical Illness, Disability and Supplemental Life Insurance options
• FREE life insurance equal to your annualized pay rate
• 401k with a 50% match up to the first 5% of your contributions
• 7 paid Holidays
• 2 paid Personal days
• 10 paid Vacation days

Min Compensation

USD $24.00/Hr.

Max Compensation

USD $29.00/Hr.

What We’re Looking For

• 1–3 years of experience in dispatching, scheduling, or workforce coordination in service or trade environments
• Proven ability to coordinate field personnel and manage dynamic schedules
• Experience supporting or facilitating in-person and virtual training sessions
• Strong communication and organizational skills with high attention to detail
• Ability to manage multiple priorities and thrive in a fast‑paced environment
• Familiarity with Learning Management Systems (LMS) and training tools preferred
• Proficiency in Microsoft Office and business systems for tracking and documentation
• Self‑starter mindset with the ability to work independently and collaborate cross‑functionally
• HVAC‑R or service industry experience is a strong plus
• High school diploma or equivalent required

Physical Requirements

• Continuously able to work in office environment
• Continuously able to operate a computer and other office productivity machinery, such as a copy machine, telephone, and computer printer
• Continuously able to sit at a computer for up to 8 hours
• Able to alternate between sitting and standing, as needed throughout the day
• Occasionally able to lift up to 15 lbs.
• Continuously requires vision, hearing, twisting, and talking
• Occasionally requires walking, lifting, carrying, reaching, kneeling, pushing/pulling, bending, and crouching
• Rarely requires climbing
• Must be able to work full time in Dallas, TX office