Operations Trainer - Onsite - IL Pharmacy Tech License Required

Orsini Nursing Agency, Inc.; Illinois; On-site; USD 58,000 - 65,000; Full time

Job summary

A leading company in rare disease pharmacy solutions is looking for an Operations Trainer. This role is essential in enhancing employee skills through effective training programs. Responsibilities include developing training content, evaluating effectiveness, and collaborating to meet organizational goals. The ideal candidate will have strong communication, leadership skills, and a valid Illinois Pharmacy Technician License. Benefits include comprehensive health insurance and PTO.

Benefits

BCBSL Medical

Delta Dental

EyeMed Vision

401k

Accident & Critical Illness

Life Insurance

PTO, Holiday Pay, and Floating Holidays

Tuition Reimbursement

Qualifications

• 4-5 years of related experience preferred.
• Knowledge of adult learning principles.
• Ability to analyze and resolve issues related to trainee progress.

Responsibilities

• Develop and implement training programs aligned with organizational goals.
• Facilitate engaging training sessions using various methodologies.
• Collaborate with department heads to identify training needs.

Skills

Interpersonal communication skills

Organizational skills

Analytical skills

Leadership skills

Problem-solving aptitude

Education

Illinois Pharmacy Technician License

National Technician Certification

Tools

Microsoft Office (Excel, Word, PowerPoint)

Job description

About Orsini Specialty Pharmacy

Providing compassionate care since 1987, Orsini is a leader in rare disease and gene therapy pharmacy solutions, built to simplify how patients connect to advanced medicines. Through our comprehensive commercialization solutions including a nationwide specialty pharmacy, patient services hub, home infusion and nursing network, and third-party logistics provider, we work with biopharma, providers, and payors to ensure No Patient is Left Behind.

Our Mission

Orsini aims to be the essential partner for biopharma innovators, healthcare providers, and payers to support patients and their families in accessing revolutionary treatments for rare diseases. We provide integrated services to simplify patient access to therapies and deliver holistic, compassionate care, ensuring No Patient is Left Behind.

LIVE IT Values

Our core values—Leading Quality, Integrity, Valued Partner, Empathy, Innovation, Team-First—guide our interactions and shape our company culture, driving our commitment to excellence, collaboration, and genuine care.

Position Summary

Salary Range: $58,000 - $65,000

A valid Illinois Pharmacy Technician License is required.

The Operations Trainer plays a vital role in fostering workforce growth and efficiency. Responsible for designing and delivering training plans, this role ensures employees have the skills and knowledge needed for their duties. Focus areas include productivity, customer service, compliance, and fostering continuous learning. The trainer assesses training needs, develops materials, and conducts remote and in-person sessions, supporting onboarding, ongoing staff development, and new product launches to enhance organizational success.

Required Knowledge, Skills & Training

• 4-5 years of related experience preferred
• Excellent interpersonal communication skills (verbal/written)
• Strong organizational and time management skills; ability to multi-task and adapt quickly; detail-oriented.
• Analytical skills and problem-solving aptitude.
• Proven leadership skills in managing learning groups and collaborating with leaders.
• Ability to analyze, interpret, and resolve issues related to trainee progress.
• Knowledge of adult learning principles and adaptability to participant and business needs.
• Proficiency in Microsoft Office (Excel, Word, PowerPoint)
• Illinois Pharmacy Technician License required; National Technician Certification preferred.

Essential Job Duties

• Develop and implement training programs aligned with organizational goals, creating relevant content including manuals, videos, and e-learning modules.
• Evaluate training effectiveness through assessments and feedback, and improve programs accordingly.
• Facilitate engaging training sessions using various methodologies to suit different learning styles.
• Collaborate with department heads to identify training needs and develop targeted programs.
• Provide remediation support post-training to ensure successful skill application.
• Manage training logistics such as scheduling, setup, technology, and communication.

Employee Benefits

• BCBSL Medical
• Delta Dental
• EyeMed Vision
• 401k
• Accident & Critical Illness
• Life Insurance
• PTO, Holiday Pay, and Floating Holidays
• Tuition Reimbursement