Operations Team Member - SportsOhio

sportadvisory; Dublin (OH); On-site; USD 17,000 - 22,000; Part time

Job summary

SportsOhio in Dublin, OH is seeking an Operations Team Member to support a premier sports, recreation, and entertainment destination. The role focuses on delivering a quality program experience for participants and ensuring smooth operations across clinics, camps, and events.

The position requires flexibility for nights, weekends, and holidays, with a strong emphasis on guest service, safety, and teamwork. This is a part-time, non-exempt role reporting to the General Manager.

Qualifications

• Ability to work with a wide variety of age groups.
• Excellent communication skills, both verbal and written.
• Must have guest service mindset and be friendly to guests and staff.
• Must be detail-oriented with strong organizational skills.
• Ability to work in a high-volume, fast-paced environment.
• Commitment to safety and wellbeing of others.

Responsibilities

• Coaching sports groups during clinics and camps.
• Check rosters and players’ identifications.
• Ensure equipment is available and play areas are set up.
• Ensure games start on time and are scored accurately.
• Monitor play areas and assist in league and class coordination.
• Provide knowledge about prices, leagues and events.
• Enforce facility policies, procedures and rules.
• Opportunities to provide sports instruction to youth.
• Operate scoreboard and officiate games when needed.
• Complete daily assignments and special projects as directed by management.

Skills

Excellent communication

Guest service

Team player

Adaptability

Job description

OPERATIONS TEAM MEMBER - SportsOhio

Sports Facilities Management, LLC

LOCATION: Dublin, OH

DEPARTMENT: OPERATIONS

REPORTS TO: GENERAL MANAGER

STATUS: PART-TIME (NON-EXEMPT)

ABOUT THE COMPANY:

SportsOhio is a premier sport, recreation and entertainment destination focused on improving the health and economic vitality of Dublin, OH. You will be joining a championship level team focused on fun, fulfillment and service built to enrich the community as well as your career and personal growth.

SportsOhio is a managed facility by Sports Facilities Management, LLC, a Sports Facilities Companies (SFC) company. SFC is the nation's leading resource for managing and developing sports, recreation, wellness, and events facilities. We provide a highly collaborative and supportive culture that raises our team members to new levels of career growth. Together, we will carve a path in a hyper-growing industry where you will enjoy the journey and learn from the industry's best while having some fun.

SFC has been awarded national recognition as a Top Workplace and is considered a workplace of choice. Our mission-focused company is highly entrepreneurial, team-oriented with a culture centered on collaboration, accountability, excellence, and service. We are growing rapidly and looking for high performers at every level to grow with us.

POSITION SUMMARY:

The Sports Assistant Team Member will be responsible for a variety of duties while providing participants with a quality program experience.

PRIMARY RESPONSIBILITIES WILL INCLUDE, BUT ARE NOT LIMITED TO THE FOLLOWING:

• Coaching sports groups or teams during clinics and camps
• Check rosters and player's identification
• Ensure correct equipment is available for games and proper set up of all play areas
• Ensure games start on time and are scored accurately
• Monitor play areas including courts and adventure area
• Assist in league and class coordination for climbing, ninja, futsal, basketball, volleyball, and general recreation
• Provide courteous and friendly service to all guests and staff
• Provide knowledge about prices, leagues, and events
• Know and enforce the facility's policies, procedures, and rules
• Opportunities to provide sports instruction and coach youth (based on experience)
• Scoreboard Operation
• Officiates games and contests
• Complete special projects, daily assignments and other duties as directed by management

MINIMUM QUALIFICATIONS:

• Have the ability to work with a wide variety of age groups
• Flexible work schedule (e.g., nights, weekends, holidays)
• Excellent communication skills, both verbal and written
• Ability to maintain focus in a high-volume, fast-paced environment
• Must have excellent guest service skills
• Must be detail-oriented and have outstanding organizational skills
• Ability to remain calm and focused in difficult and stressful situations
• Must be respectful and friendly to our athletes, guests, visitors, spectators, leaders, and fellow Team Members
• Must work well with others
• Must take personal initiative for the betterment of the team and facility
• Commitment to the safety and wellbeing of others
• Have sports experience or an interest to learn
• Able to work electric scoreboard preferred
• Previous coaching/mentoring experience preferred

WORKING CONDITIONS AND PHYSICAL DEMANDS

• Must be able to lift 40 pounds waist high
• May be required to sit or stand for extended periods of time whether indoors or outdoors, and squat, stoop or bend
• Must be able to walk intermittently
• Will be required to operate a computer