Operations Team Member | Operations and Care Center Services

Gateway Services Inc.; Del Paso (CA); On-site; USD 29,000 - 33,000; Full time

Benefits offered by this job

Hourly pay

Health coverage

401(k) matching

Life insurance

Long-term disability

Paid time off

Training & development

EAP

CarePath wellness

HSA / FSA

Pet insurance

Discount marketplace

Career growth

Job summary

Gateway Services is seeking an Operational Team Member at our Sacramento, CA location to support compassionate pet aftercare services. This on-site role involves operating cremation equipment, processing cremated remains, and creating memorial keepsakes with careful attention to detail.

No prior industry experience is required, as training is provided. You’ll work with a supportive team, meet daily production goals, and enjoy benefits including health coverage, a 401(k) plan, paid time off, and

Qualifications

• Hands-on, physical work at a memorial care center.
• Strong attention to detail and reliability.
• Dependable and punctual in shift-based work.
• Able to work well in a team and follow safety procedures.
• Comfortable around deceased pets and handling sensitive tasks.
• Committed to delivering quality work and care.

Responsibilities

• Operate cremation equipment following established procedures.
• Process and package cremated remains with accuracy and care.
• Create memorial products such as paw prints and keepsakes.
• Perform quality checks to ensure orders are completed correctly.
• Maintain a clean, safe and organized work environment.
• Work with teammates to meet daily production goals.
• Assist with pick-ups when needed using a company vehicle.

Skills

Hands-on

Attention to detail

Dependable

Punctual

Teamwork

Safety conscience

Comfort with deceased pets

Quality mindset

Job description

Location: West Coast Pet Memorial-Sacramento, CA Compensation: $21-$24 per hour (DOE) Schedule: Full-Time; Mon-Fri 7am-3:30pm. Benefits: Industry-Leading Benefits Package

No previous industry experience is required, we'll provide all the training you need to succeed.

Do Meaningful Work Every Day

At Gateway Services, we help families through one of life's most difficult moments by providing compassionate pet aftercare services.

As an Operational Team Member, you'll help ensure every pet entrusted to our care is treated with dignity, respect and attention to detail. Working alongside a supportive team, you'll make a meaningful difference for veterinary partners and pet families every day.

No previous industry experience is required, we'll provide all the training you need to succeed.

Why Gateway?

At Gateway, you're not just joining another employer.

You're joining North America's leading pet aftercare provider, serving thousands of veterinary hospitals and pet families every day. We invest in our people through competitive pay, outstanding benefits, paid training, career development and supportive leadership.

Benefits You'll Appreciate

We believe taking care of our Team Members is just as important as taking care of the families we serve.

• Competitive hourly pay
• Medical, Dental & Vision coverage
• 401(k) Retirement Savings Plan with employer matching contributions
• Company-paid Life Insurance
• Company-paid Long-Term Disability
• Paid vacation and company holidays
• Paid training and career development
• Employee Assistance Program (EAP)
• Gateway CarePath emotional wellness program
• Health Savings Account & Flexible Spending Accounts
• Pet Insurance
• Employee Discount Marketplace
• Career advancement opportunities

Unique to Gateway

Caring for pets and supporting grieving families can be emotionally demanding. Every Care Center Team Member has access to Gateway CarePath, our confidential emotional wellness and resilience program designed specifically for employees working in pet aftercare.

What You'll Do

• Operate cremation equipment following established procedures.
• Process and package cremated remains with accuracy and care.
• Create memorial products such as paw prints and keepsakes.
• Perform quality checks to ensure every order is completed correctly.
• Maintain a clean, safe and organized work environment.
• Work with teammates to meet daily production goals.
• Assist with pick-ups when needed using a company vehicle.

Is This You?

• You enjoy hands-on, physical work.
• You pay attention to detail.
• You're dependable and punctual.
• You work well as part of a team.
• You follow safety procedures.
• You're comfortable working around deceased pets.
• You take pride in doing quality work.

Working Environment

• On-site role within a Gateway Care Center.
• Active position involving standing, walking and lifting throughout the shift.

Ready to Build a Meaningful Career?

If you're looking for more than just another job and want to build a career with a company that values people, purpose and professionalism, we'd love to hear from you.

Gateway Services is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all Team Members.

New employees joining Gateway Services will be required to successfully pass the E-Verify employment verification check. To learn more about E-Verify, including your rights and responsibilities, please visit www.e-verify.gov