Operations team member

Wash and Roll; Gallatin (TN); On-site; USD 17,000 - 24,000; Full time

Benefits offered by this job

Paid time off

Health insurance

401K

Job summary

Wash and Roll is looking for an Operations team member to deliver outstanding customer service at our car wash in Gallatin, TN. You will greet customers, assess needs, and guide them to the right services while maintaining a clean, safe facility and assisting with routine equipment maintenance.

The role requires teamwork, reliability, and the ability to manage outdoor duties and physical tasks. Weekend availability is preferred and performance bonuses via tips are included where applicable.

Qualifications

• Excellent customer service skills.
• Ability to work well in a team environment.
• Ability to operate cleaning equipment and tools.
• Good organizational skills.
• Physical ability to lift 50lbs and work outdoors.
• Ability to work flexible hours, including weekends.

Responsibilities

• Greet customers, assess their needs and provide recommendations for services.
• Operate equipment and maintain the facility.
• Keep the car wash area clean, stocked and organized.
• Provide exceptional customer service by addressing concerns and inquiries.
• Follow safety procedures and maintain a safe work environment.
• Perform routine maintenance on equipment.
• Collaborate with team members to achieve goals.
• Adhere to company policies and procedures.

Skills

Customer service

Teamwork

Organizational skills

Weekend availability

Tools

Cleaning equipment

Job description

Job Purpose: To provide exceptional customer service while maintaining a clean and safe environment for our customers and staff.

Key Responsibilities:

1. Greet customers, assess their needs and provide recommendations for services.
2. Operate equipment and maintaining the facility.
3. Ensure that the car wash area is clean, well-stocked and properly organized.
4. Provide exceptional customer service by addressing customer concerns and inquiries.
5. Follow safety procedures and maintain a safe work environment.
6. Performroutine maintenance on equipment.
7. Collaborate with team members to achieve team and personal goals.
8. Adhere to ourcompany policies and procedures.

Requirements:

1. Excellent customer service skills.
2. Ability to work well in a team environment.
3. Ability to operate cleaning equipment and tools.
4. Good organizational skills.
5. Physical ability to lift 50lbs objects, and comfortable working outdoors.
6. Ability to work flexible hours, including weekends.

Wages & Benefits

Operations team member pays $15/hour with cash tip incentives, biweekly tip bonus payouts, and paid time off. You may opt in for additional benefits such as vision/dental/health insurances or 401K.