Operations Team Lead - Full Time

Belk; Covington (KY); On-site; USD 45,000 - 65,000; Full time

Job summary

Belk is seeking an Operations Team Lead in Covington, KY, responsible for overseeing back-of-house functions, ensuring cleanliness, leading operational processes, and achieving set performance goals. Ideal candidates should possess a high school diploma and have experience in retail operations. This full-time position offers opportunities for growth in a dynamic retail environment.

Qualifications

• Retail Operations Experience preferred.
• Ability to read and adhere to all policy and procedure manuals.

Responsibilities

• Lead operational processes including unloading trailers and processing inventory.
• Support Omni functions in the store such as picking and shipping customer orders.
• Maintain cleanliness and organizational standards for the store.

Skills

Customer Service

Team Leadership

Inventory Control

Communication

Education

High School Diploma or GED equivalent

Job description

3 days ago Be among the first 25 applicants

The Operations Team Lead is responsible for the execution of all back of house functions in the store; including leading the operational process, unloading trailers, processing new receipts, price changes, merchandise return management, and housekeeping. The Operations Team Lead is expected to achieve operations timelines and Carton per Hour (CPH) and Units per Hour (UPH) goals. The Operations Team Lead is a non-exempt position.

Essential Functions

• Perform the operational process and support operations functions related to inventory control such as accepting truck manifests, returns to vendor, transfers, mail outs/delivery, store supplies ordering and model best practices
• Plan ahead and properly prep receiving area for expected merchandise
• Prep whiteboard communications with manifest information and other needed items
• Assign associate roles during the receiving (unload and sort), merchandise processing/prepping, and stocking process and ensure that they completely understand each of their functions
• Maintain the cleanliness and organizational standards for the receiving area and stockroom
• Develop and work from a daily prioritized workload plan
• Process transfers, returns to vendors (RTV), damages, and mark out of stock (MOS) merchandise in partnership with Asset Protection.
• Lead the maintenance tasks including light bulb replacement, ceiling tile replacement and replacing sales floor and maintenance supplies.
• Bail cardboard and prepare plastic for recycling.
• Ensure the cleanliness of the sales floor and the receiving area following processing on truck days.
• Housekeeping includes being responsible for the cleanliness of the facility specifically the restrooms, associate lounge, and office areas. (Note: if applicable, specific stores may have 3rd party cleaning service)
• Maintaining a safe shopping and working environment
• Support the Omni functions in the store including picking, packing and shipping customer orders
• Open and close the store, including weekends
• Approve select point of sale transactions such as returns and voids.
• Resolve customer service issues as needed.
• Understand and be able to use all building operating systems
  
  

Education / Experience Requirements

Position Contribution Level: Intermediate Level

Minimum Education & Experience

• High School Diploma or GED equivalent
• Read and speak English
• Ability to read and adhere to all policy and procedure manuals
  
  

Preferred Education & Experience

Retail Operations Experience

Physical Requirements

• Must be able to lift between 10 lbs to 72 lbs at floor level and/or team lift when necessary
• Ability to push or pull 100 lbs to 500 lbs carts to sales floor
• Ability to operate a computer
• Ability to work unsupervised
• Ability to stand for long periods of time
• Ability to push / pull receiving equipment weighing up to 500 lbs such as rolling flats, z-racks and pallet jacks
  
  

Reporting Relationships

Supervisor: Operations Team Manager, Merchandise Team Manager or Assistant Store Manager-Merchandising

Accessibility Guidelines

Belkcareers.com is committed to making the on-line application experience easy and accessible to individuals with disabilities. We are constantly making improvements to comply with the spirit of the "Americans with Disabilities Act," and the Web Content Accessibility Guidelines. If any of the information on the belkcareers.com website is not accessible to you due to a disability, please contact us via email at [e-mail]. Please provide the location of the inaccessible information and the format you wish to have the information presented and we will be happy to send it to you, either via your email address or a separate mailing address you provide. If you prefer, you may contact one of our friendly Shared Services representatives at 1-800-588-3700 and we will be happy to assist you with the application process.

We Are An Equal Opportunity Employer

We treat all our associates and candidates as equals. We require all associates and managers to do so too and comply with employment laws and regulations. All personnel actions are conducted in the spirit of equal employment. We are committed to recruit, train, promote and retain associates without regard to race, color, religion, gender, gender identification and expression, national origin, marital status, age, disability, genetic information, military status, sexual orientation or any other characteristic protected by applicable local, state or federal laws.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Retail

Referrals increase your chances of interviewing at Belk by 2x

Sign in to set job alerts for “Operations Team Lead” roles.

Assistant Manager Supply Chain- Warehouse

Manager, Guest Operations Stadium, Event Time Job Opening for CWC25 - Cincinnati

West Chester, OH $90,000.00-$95,000.00 1 week ago

Operations Lead Logistics (Weekend Shift)

Mason, OH $111,200.00-$185,300.00 1 week ago

Distribution Operations Manager - Hebron/Cincinnati

Maintenance Operations Manager - Cincinnati

Cincinnati, OH $50,000.00-$60,000.00 3 weeks ago

Cincinnati, OH $45,000.00-$48,000.00 4 days ago

Cincinnati, OH $55,000.00-$65,000.00 4 months ago

Covington, KY $120,000.00-$140,000.00 2 weeks ago

Operations Manager | Full-Time | Duke Energy Convention Center

Cincinnati, OH $50,000.00-$60,000.00 4 days ago

Operations Line Lead_Northland - 3rd Shift

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.