Operations & Systems Manager

OnHires; San Francisco (CA); Remote; USD 80,000 - 120,000; Full time

Job summary

Une agence en pleine expansion recherche un Ops Manager pour stabiliser ses opérations internes et construire une structure autonome. Vous serez responsable des systèmes de documentation, de la gestion des performances, et du développement d'équipes efficaces dans un environnement dynamique.

Benefits

Bonifications pour atteindre des objectifs trimestriels

Possibilité d'avancement en 6 mois

Période d'essai de 1 mois

Qualifications

• Expérience en opérations pour une entreprise distante ou une agence.
• Compétences en gestion de projet et en délégation.

Responsibilities

• Surveiller les systèmes internes et les opérations de l'équipe.
• Construire et maintenir des systèmes Notion pour la gestion des tâches.

Skills

Project Management

Communication

Accountability

Process Improvement

Leadership

Tools

Notion

Airtable

Google Workspace

Slack

Telegram

Job description

Position: Full-Time, Remote
Salary:Open to negotiation
Reports to: Founder / CEO
Start Date: ASAP

Role Purpose

To take over the internal operations of a fast-scaling OnlyFans agency ($150K+/mo) and build a company that runs without the founder. You will stabilize chaos, install clear systems, and lead the team toward growth by owning SOPs, performance tracking, onboarding, and day-to-day team execution.

You are the engine of the company, turning ideas into systems and people into high-performing contributors.

You (Ops. Manager)

• Structured, methodical, systems-driven;
• Obsessed with clarity, process, and documentation;
• Takes full ownership of tasks, follow-through, and people;
• Makes decisions independently.

Key Values, Qualities & Personality

• Accountability: You own outcomes, not just tasks;
• Clarity: You reduce noise and bring structure to moving parts;
• Builder: You enjoy building scalable systems from scratch;
• Stability: You bring calm to a high-speed environment;
• Respectful Directness: You push back when needed — no "yes man" energy;
• Initiative: You bring solutions, not problems.
  

Job Description

You will oversee the agency's internal systems, team operations, onboarding flows, and cross-department project management. You’ll turn chaos into clarity by installing weekly check-ins, tracking performance, building SOPs in Notion, and ensuring the team runs without the founder micromanaging them.

You will be in constant contact with the Creative Director, Chatting Manager, Reddit Lead, and other key team members.

Requirements

• Experience in operations for a remote company or agency;
• Strong English communication skills;
• Familiar with Notion, Airtable, Slack, Telegram;
• Experience building and managing SOPs and KPI dashboards;
• Strong project management and delegation skills;
• Able to hold others accountable and report on performance;
• (Bonus) Experience in the NSFW or digital creator/OnlyFans space.

Day-to-Day Tasks

• Build and maintain Notion systems for SOPs, onboarding, and task management;
• Track weekly team KPIs in Airtable or Notion;
• Run weekly check-ins with leads (Reddit, Creative, Chatting, etc.);
• Manage onboarding of new hires with clear checklists and system access;
• Monitor project timelines (model launches, marketing campaigns, SOP rollouts);
• Track performance issues, suggest improvements, and implement solutions;
• Coordinate with recruiters (Joe + Trxye) for pipeline visibility.
  

Ownership

• Internal systems (Notion, Airtable, Google Workspace);
• SOP documentation and maintenance;
• Weekly team scorecard & KPI reporting;
• New hire onboarding process and timeline
• Project management of model marketing launches;
• Tracking operational bottlenecks and fixing them.

Compensation & Notes

• Base pay:Open to negotiation;
• Bonuses for hitting quarterly targets;
• Paid trial period (1 month) before long-term offer;
• Performance reviews every 60–90 days;
• Advancement into Head of Operations is possible within 6 months.