Operations Support Specialist I - CC

Pike Corporation; Florida; On-site; USD 32,000 - 42,000; Full time

Job summary

Pike Engineering is seeking an entry-level administrative support associate to provide internal customer service and operational support for local and regional engineering operations. Reporting to a Supervisor or Manager, you will handle data entry, document preparation, and general office tasks to keep workflows smooth.

The role involves coordinating meetings, assisting with onboarding, organizing events, and maintaining reports and fleet-related records.

Qualifications

• High school diploma or GED required.
• Associates degree preferred.
• 0–1 year of administrative support experience.
• Familiarity with utility or engineering office operations preferred.
• Ability to input information accurately.
• Strong math and data entry skills.

Responsibilities

• Input information accurately from diverse sources into databases or applications.
• Provide general administrative and clerical support including mailing, scanning, and copying.
• Run reports from various tools or systems for completeness and accuracy.
• Arrange employee engagement activities and office events.
• Prepare and modify documents such as reports, memos, and emails.
• Meet deadlines and deliver information timely.

Skills

Data entry

Administrative support

Time management

Communication

Team player

Independent worker

Education

High school diploma or GED

Associates degree

Tools

MS Office

Office equipment

Job description

SUMMARY: This is an entry level position responsible for providing internal customer service with a broad range of operational support activities for local and regional Pike Engineering operations. This role will report to a Supervisor or Manager in a Pike Engineering office.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Under supervision the individual in this role is expected to:

• Input information accurately from a variety of sources into computer database or applications to support time and expense entry, work management, invoicing, AP, expense reconciliations or and other processes as assigned.
• Provide general administrative and clerical support including mailing, scanning, and copying. May serve as the receptionist for the Pike Engineering facility.
• Run reports from a variety of tools or systems and review data inputs/outputs for completeness and correctness
• Arrange employee engagement activities in the office.
• Prepare and modify documents including correspondence, reports, drafts, memos and emails as directed
• Meet established deadlines and deliver requested information in a timely manner
• Scheduling and coordinating meetings and appointments; maintain the master calendar of in-house meetings and manage employee calendars & availability
• Support company and client sponsored events by organizing and scheduling catering, facilities, restaurants, or other vendors as necessary.
• Maintain a variety of general administrative reports and databases including fleet, phone lists, storm rosters, occupancy and PPE assignment.
• Cost-effectively monitor and order office supplies as required
• Assist with new employee on-boarding process
• Assist with maintaining fleet vehicles with coordinating and managing maintenance appointments and tracking mileage. Outfitting fleet vehicles with required up-to-date equipment.
• Performotherdutiesasassignedbymanagement.

COMPLEXITY OF WORK:

Semi-routine; majority of work covered by established procedures.

RELATIONSHIP OUTSIDE WORKGROUP:

Exchange of information, which occasionally requires tact and/or diplomacy.

SUPERVISORY RESPONSIBILITIES:

N/A

QUALIFICATIONS:

1.REGULAR TENDANCEisrequired.

2.EDUCATIONand/orEXPERIENCE

EDUCATION

• Required High school degree or GED.
• Preferred Associates degree (AA or equivalent from tw o- y e r college or technical school).

EXPERIENCE:

0-1Year(s) Experience in similar support role or performing general administrative duties. Familiarity with utility or engineering office operations is preferred.

LANGUAGE SKILLS:

1. Ability to read and interpret documents such as procedure manuals, operational procedures, etc.
2. Ability to write simple correspondence.

MATHEMATICAL SKILLS:

1. Ability to apply concepts such as fractions, percentages, ratios and proportions to practical situations.
2. Ability to compute rate, ratio and percent and to draw and interpret spread sheets

REASONING ABILITY:

A. Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions.

B. Ability to deal with problems involving few concrete variables in standardized situations.

OTHER SKILLS AND ABILITIES:

• Required computer skills and knowledge of relevant software
• Required knowledge of operation of standard office equipment
• Required knowledge of clerical and administrative procedures and systems such as filing and record keeping
• Demonstrated ability to work independently and follow through on assignments
• High energy level with ability to work in fast paced, ambiguous environment
• Professional appearance maintained at all times
• Ability to deal and work well with a variety of individuals from various socio-economic, cultural, and ethnic backgrounds.
• Team oriented

PHYSICAL DEMANDS:

Thephysicaldemandsdescribedherearerepresentativesofthosethatmustbe metbyanemployeetosuccessfullyperformtheessentialfunctionsofthisjob.Reasonable accommodationsmaybemadetoenableindividualswithdisabilitiestoperformtheessentialfunctions.

WORK ENVIRONMENT:

Theworkenvironmentcharacteristicsdescribedherearerepresentativeofthose anemployeeencounterswhileperformingtheessentialfunctionsofthisjob.Reasonableaccommodations maybe madetoenableindividualswithdisabilitiestoperformtheessentialfunctions.

• Wet,humid conditions(non- weather) None
• Work near moving mechanical parts Up to 1/3 (Occasionally)
• Work in high, precarious places None
• Fumes or airborne particles None
• Toxic or caustic chemicals None
• Outdoor weather conditions None
• Extreme cold (non-weather) None
• Extreme Heat (non-weather) None
• Risk of electrical shock None
• Work with explosives None
• Risk of radiation None
• Vibration None

While performing this job, the noise level in the work environment is:

Moderate Noise (Examples: business office with typewriters, and or computer printer, light traffic)

NOTE:This job description is not intended to be all-inclusive. Employee may perform other related duties as required to meet the ongoing needs of the organization.

Pike Engineering is an equal opportunity employer

EOE/Minorities/Females/Vet/Disabled

Pike Engineering is a Non-Union Company