Operations Support Specialist - Cancer Center

The University of Vermont Health Network; Burlington (VT); On-site; USD 60,000 - 80,000; Full time

Job summary

A healthcare organization in Burlington, Vermont is seeking an Operations Support Specialist. This lead role focuses on enhancing patient experience through high-quality customer service and assisting in administrative tasks. Ideal candidates will have an Associate's Degree and 2-3 years of experience in a healthcare setting. Join a dynamic team committed to improving healthcare services.

Qualifications

• Associate's Degree in Business or related field preferred.
• Two to three years experience in a relevant healthcare setting.

Responsibilities

• Lead position integral to the patient experience.
• Assist practice supervisor in coordinating activities.
• Provide leadership in the absence of the practice supervisor.

Education

Associate’s Degree in Business or related field

Job description

JOB DESCRIPTION

The Operations Support Specialist is a lead position and an integral part of the patient experience. The Operations Support Specialist is a key contributor to delivering high quality customer service to our patients and visitors. Acts as a lead by assisting the practice supervisor in coordinating work activities, resolving problems, training, orientation and performance evaluations of clerical support staff. Makes suggestions for process improvements in support of achieving the established Medical Group performance expectations. Incumbent provides leadership in the absence of the practice supervisor.

EDUCATION

An Associate’s Degree in Business or related field preferred or equivalent combination of education and experience is necessary.

EXPERIENCE

Two to three years experience in a relevant healthcare setting.

This is a bargaining union position.