Operations Support Specialist | 75% Travel Required

Safelite; Chicago (IL); On-site; USD 55,000 - 75,000; Full time

Job summary

A leading company in the auto glass industry seeks an Operations Support Specialist to enhance performance at fulfillment centers. This role requires 75% travel, focusing on optimizing safety, productivity, and customer experience metrics. Ideal candidates will have 1-3 years of supply chain experience and a commitment to continuous improvement.

Benefits

401(k) plan with company matching

Paid time off (PTO) programs

Tuition reimbursement up to $5,250/year

Weekly payday

Paid training and resources

Qualifications

• 1-3 years of experience in supply chain operations and people leadership.
• Familiarity with Lean Six Sigma and warehouse management systems.
• Valid driver’s license and willingness to travel up to 75%.

Responsibilities

• Support short-term needs at fulfillment centers to enhance performance.
• Implement standard operating procedures and monitor KPIs.
• Conduct quality audits to maintain product standards and compliance.

Skills

Supply chain operations

People leadership

Data analysis

Lean Six Sigma

Kaizen

5S

Tools

Warehouse management systems

Job description

Operations Support Specialist | 75% Travel Required

Join to apply for the Operations Support Specialist | 75% Travel Required role at Safelite

Operations Support Specialist | 75% Travel Required

Join to apply for the Operations Support Specialist | 75% Travel Required role at Safelite

Direct message the job poster from Safelite

Talent Acquisition Manager - Supply Chain @ Safelite | MBA | SHRM-SCP

Does this position interest you? You should apply – even if you don’t match every single requirement! We're known as an auto glass company. That's the focus of what we do. But beyond the glass, we're so much more. We'll help you build a fulfilling career and encourage you to have a life. Let us be the best place you'll ever work.

As an Operations Support Specialist, you’ll play a key role in supporting short-term needs at fulfillment centers, ensuring performance across safety, productivity, inventory, and customer experience metrics. You’ll collaborate with site and regional leaders to implement best practices, standardize processes, and drive continuous improvement.

• PLEASE NOTE*
• This role requires 75% travel!
• You must reside near a major airport
  
  

What You’ll Get

• Competitive compensation based on experience!
• Weekly payday on every Friday!
• Total job benefits valued at more than $10k*. This includes a 401(k) plan with company matching, medical coverage plans customized to suit your needs and a commitment to work/life balance through our paid time off (PTO) programs, company holidays and paid volunteer days.
• Up to $5,250 in tuition reimbursement per year.
• Paid training and access to all the tools and resources you need to be successful.
• Explore our health, wealth, and life offerings at www.safelitebenefits.com
  
  

What You’ll Do

• Partner with site leadership to execute action plans that improve safety, engagement, inventory accuracy, and cost efficiency.
• Implement and reinforce standard operating procedures (SOPs) and process rollouts.
• Monitor and report on key performance indicators (KPIs) to ensure operational targets are met.
• Conduct quality audits and address issues to maintain product standards.
• Promote a safety-first culture and ensure compliance with OSHA, DOT, and other regulations.
• Support recruitment and resource planning to meet strategic goals.
• Use data analysis tools to identify trends and recommend improvements.
  
  

What You’ll Need

• 1–3 years of experience in supply chain operations and people leadership.
• Willingness to travel up to 75% and meet PPE requirements.
• Familiarity with Lean Six Sigma, Kaizen, 5S, and warehouse management systems (e.g., HighJump/Koerber) is a plus.
• Valid driver's license required; successful Motor Vehicle Records check (MVR) completion.
• People-first mentality with a solution-oriented approach.
  
  

Why Join Us? Be part of a collaborative, innovative, and purpose-driven team. We value your growth and well-being, offering a career path where your contributions matter.

Apply today and start your fulfilling journey!

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Internal Associates: Already a member of the Safelite team? Apply through your Workday account by searching 'Find Open Jobs'.

Diversity: Safelite welcomes everyone. We value our diverse workforce and suppliers, and we’re proud to be an equal opportunity employer. Learn more at Safelite.com/Careers.

Benefit amounts are estimates only. Actual values will depend on benefit elections during enrollment.

This position description is not all inclusive for every aspect of this role. Reasonable accommodation will be made for individuals covered by ADA, ADEA, FMLA and other laws and regulations in accordance with their requirements. Physical and mental demands are not and should not be construed to be job qualification standards, but are illustrated to help the employer, employee and/or applicant identify tasks where reasonable accommodations may need to be made when an otherwise qualified person is unable to perform the job's essential duties because of an ADA disability. Other qualifications may be required to ensure employment eligibility in accordance with local laws and regulations and with Safelite Group, Inc. policies and practices.

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Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology

• Industries

  Retail

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