Operations Support Specialist

Reyes Holdings, L.L.C.; Illinois; Remote; USD 80,000 - 120,000; Full time

Job summary

A leading logistics company is seeking a managerial professional to develop and deploy Standard Operating Procedures and systems. This fully remote role involves significant travel and offers a comprehensive benefits package including medical, dental, and paid time off. Ideal candidates will have a Bachelor's degree and extensive experience in related fields, with a preference for those holding an MBA.

Benefits

Medical coverage

Dental coverage

Vision coverage

Paid Time Off

Retirement Benefits

Complimentary Health Screenings

Qualifications

• 5+ years of related experience or 8+ years with a High School Diploma.
• Experience with J.D. Edwards and warehouse management systems preferred.
• Master’s Degree / MBA is a plus.

Responsibilities

• Lead development and deployment of SOPs and systems.
• Travel up to 70% for domestic and potential international assignments.
• Support user training and change management.

Skills

Leadership

Change Management

Process Mapping

User Training

Education

Bachelor’s Degree

Master’s Degree / MBA

Tools

J.D. Edwards

Paragon

Manhattan Warehouse Management System

K

Business Intelligence Reporting

Job description

This position is 100% remote and requires up to 70% travel domestically across the USA, including potential international travel.

Position Responsibilities:

1. Lead or actively participate in the development and deployment of Martin Brower Standard Operating Procedures and systems.
2. Support and coordinate the integration and training of J.D. Edwards, Paragon, Manhattan Warehouse Management System, K"ober Warehouse Management System, and Business Intelligence Reporting.
3. Include process mapping from current to future state, identifying gaps and benefits.
4. Support the development and deployment of change management plans and materials.
5. Deliver change management materials and interact with end users.
6. Provide user training and support during Information Technology systems implementation.
7. Travel could be up to 70% of the time, including extended international assignments.
8. Perform other duties as assigned.

Required Education and Experience:

• Bachelor’s Degree with 5+ years of related experience OR a High School Diploma/General Education Diploma with 8+ years of specific experience.

Preferred Education and Experience:

• Master’s Degree / MBA.

Benefits

Our Total Rewards Strategy prioritizes the holistic well-being of our employees. This position offers a comprehensive benefits package including Medical, Dental, Vision coverage, Paid Time Off, Retirement Benefits, and complimentary Health Screenings.

Equal Opportunity & Physical Demands

Reyes Holdings and its businesses are equal opportunity employers. We prohibit discrimination and harassment based on race, color, religion, sex, pregnancy, marital status, sexual orientation, gender identity or expression, age, national origin, disability, genetic information, military or veteran status, or any other protected basis. Reasonable accommodations are provided upon request.

Background Check and Drug Screening

Employment offers are contingent upon successful background check and drug screening.

Pay Transparency

We value fair pay based on skills, experience, and business needs. This role may participate in a discretionary incentive program, subject to rules.