Operations Support Specialist

RiseMe; Huntsville (AL); On-site; USD 42,000 - 68,000; Full time

Job summary

i3 (Integration Innovation, Inc.) in Huntsville, AL, is seeking an Operations Support Specialist to provide administrative support to the UAS Business Management Division. You will manage calendars, coordinate travel, prepare reports, and serve as the point of contact for visitors and data requests.

The role demands professionalism, discretion, and strong written and verbal communication. You will organize meetings, draft minutes, process information requests, and ensure timely completion of

Qualifications

• High School diploma required; Bachelor’s degree preferred.
• Minimum of 5 years related experience.
• Active Secret clearance required.
• Previous experience providing administrative support to senior-level personnel within a government office is preferred.

Responsibilities

• Maintain and organize the leadership calendar to ensure the BMD Chief is prepared for all meetings, and schedule meetings and appointments as required.
• Receive and direct visitors in a professional and courteous manner.
• Process queries and requests for information and data, directing them to the appropriate office or point of contact.
• Resolve administrative problems and inquiries in a timely and effective manner.
• Prepare and/or review written correspondence in accordance with AR 25-50, including directives, issuances, memoranda, policy statements, taskings, and other written guidelines.
• Prepare travel arrangements in the Defense Travel System (DTS), including travel, lodging, and rental car bookings, and prepare a comprehensive travel book with agenda.
• Prepare agendas for meetings and record, compile, transcribe, and distribute meeting minutes.
• Maintain office supply inventories and coordinate replenishment as needed.
• Effectively communicate important and time-sensitive matters to the Project Manager and Deputy Project Manager and execute directed resolutions.
• Assist in schedule synchronization between higher headquarters, Division/Product Office teams, and external stakeholders.
• Coordinate facilities and resources to support briefings and collaboration activities, including conference facilities, teleconferences, video teleconferences, digital presentations, and room preparation.
• Coordinate, set up, and execute off-site events, team-building activities, and agency social events.
• Attend meetings with leadership, transcribe notes, record action items, and ensure the timely fulfillment of post-meeting actions.
• Create, edit, and proofread documents and presentations using the Microsoft Office suite of products, including PowerPoint, Word, and Excel.

Skills

Administrative support

Calendar management

Travel coordination

Office management

Communication

Education

High School diploma

Bachelor’s degree preferred

Tools

Microsoft Office

PowerPoint

Word

Excel

Job description

Overview

i3 is searching for an Operations Support Specialist to join our team! The Operations Support Specialist will support the UAS Business Management Division (BMD), providing a wide range of administrative and support activities for BMD to facilitate the efficient and effective operation of the organization.

Responsibilities

Duties will encompass clerical and administrative support, office management, scheduling and travel coordination, meeting arrangements, information request processing, report and correspondence preparation, and liaison with Military, Civilians, and Contractor personnel. This position requires a high level of professionalism, discretion, and diplomacy. The candidate must possess proven skills in coordinating the activities of a headquarters front office and must be a self-starter capable of managing multiple tasks simultaneously.

Duties of the position include, but are not limited to, the following:

• Maintain and organize the leadership calendar to ensure the BMD Chief is prepared for all meetings, and schedule meetings and appointments as required.
• Receive and direct visitors in a professional and courteous manner.
• Process queries and requests for information and data, directing them to the appropriate office or point of contact.
• Resolve administrative problems and inquiries in a timely and effective manner.
• Prepare and/or review written correspondence in accordance with AR 25-50, including directives, issuances, memoranda, policy statements, taskings, and other written guidelines. Review documents for omissions and inconsistencies, ensuring data is complete and accurate.
• Prepare travel arrangements in the Defense Travel System (DTS), including travel, lodging, and rental car bookings, and prepare a comprehensive travel book with agenda.
• Prepare agendas for meetings and record, compile, transcribe, and distribute meeting minutes.
• Maintain office supply inventories and coordinate replenishment as needed.
• Effectively communicate important and time-sensitive matters to the Project Manager and Deputy Project Manager and execute directed resolutions.
• Assist in schedule synchronization between higher headquarters, Division/Product Office teams, and external stakeholders.
• Coordinate facilities and resources to support briefings and collaboration activities, including conference facilities, teleconferences, video teleconferences, digital presentations, and room preparation.
• Coordinate, set up, and execute off-site events, team-building activities, and agency social events.
• Attend meetings with leadership, transcribe notes, record action items, and ensure the timely fulfillment of post-meeting actions.
• Create, edit, and proofread documents and presentations using the Microsoft Office suite of products, including PowerPoint, Word, and Excel.

Qualifications

• High School diploma required; Bachelor’s degree preferred.
• Minimum of 5 years related experience.
• Active Secret clearance required.
• Previous experience providing administrative support to senior-level personnel within a government office is preferred.

Knowledge/Skills

• Knowledge of office administration and procedures.
• Exceptional judgment capabilities and relationship management skills.
• Excellent communication, teamwork, and client service skills; ability to clearly communicate in discussions and written documents, and to deliver feedback clearly and tactfully.
• Interact with a diverse array of customers and staff in a professional and courteous manner.
• Work independently with accountability foraccurateand complete results.
• Be extremely organized and exceptionally detail oriented.
• Work well both independently and in a team environment.
• Be energized by a fast-paced work environment.
• Must be able to communicate with others effectively.
• Analyze information and respond appropriately.
• Manage time wisely and prioritize tasks.
• Provide superior customer service.
• Multi-task in a pleasant manner.
• Work well under pressure.
• Excellent customer service skills

PHYSICAL DEMANDS:

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
• While performing the duties of this job, the employeeis regularly required totalk or hear. The employeefrequentlyis required tostand; walk; handle or feel; and reach with hands and arms.
• The employeeis occasionally required tosit; climb or balance; and stoop, kneel, crouch or crawl. The employee must be able to lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.
• Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depthperceptionand ability to adjust focus.
• Regular i3 hours are 8:00 a.m. - 5:00 p.m. Monday-Friday, however,additionalhours may berequiredon occasion. Regular and punctual attendance isrequired.

About i3

Founded in 2007, Integration Innovation, Inc. (i3) is headquartered in Huntsville, AL, with additional offices in Orlando, FL, and the National Capital Region. We are a 100% team member-owned mid-tier integrator with over 800 employee-owners, and our culture speaks for itself: we've earned ten Best Places to Work® awards, driven by strong employee engagement, transparent leadership, and a genuine commitment to communication.

i3 team members operate at the leading edge of national defense across a broad range of technical disciplines, from systems and software engineering to modeling, simulation, and training solutions to cybersecurity, digital engineering, and enterprise IT. We also take products from prototype through production, bringing that same engineering rigor to manufacturing and delivering hardware at scale. For candidates, that means a rare opportunity: the innovation and mission focus of an engineering services company paired with the hands-on impact of building and delivering real solutions that benefit the Warfighter, all inside an employee-owned company where your contributions directly shape both the mission and your ownership stake in the business.