Operations Support Medical Device Specialist

CVS Health; Pennsylvania; Hybrid; USD 48,712,000 - 81,550,000; Full time

Benefits offered by this job

Comprehensive benefits

Bonuses and incentive programs

Paid time off

Job summary

CVS Health in Pennsylvania is seeking an Operations Support Associate to maintain accurate files for medical device inventory, including infusion and enteral pumps, and procure supplies in line with company policies.

The role collaborates with pharmacy and sales teams, performs cycle counts, coordinates device returns for maintenance, and communicates with patients when needed, with a 40-hour work week and a comprehensive benefits package.

Qualifications

• 1+ years experience in an assistant management, distribution, warehouse or related work environment.
• 1+ years working knowledge with computers, including knowledge of basic Microsoft systems (Word, Excel, PowerPoint, and Teams).

Responsibilities

• Maintain real-time tracking and inventory of infusion and enteral pumps and related devices.
• Ensure proper storage, shipping, and maintenance schedules are followed.
• Track and maintain paper records and store in the operating system.
• Perform cycle counts as defined by leadership.
• Collaborate with pharmacy, sales, and operations to meet safety standards.
• Organize returns of devices for scheduled preventative maintenance.
• Coordinate returns or exchanges with patients or caregivers.
• Support the operational workflow for managing infusion or enteral devices.

Skills

Microsoft Office

Communication skills

Typing

Education

High school diploma or GED

Job description

We're building a world of health around every individual - shaping a more connected, convenient and compassionate health experience. At CVS Health®, you'll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger - helping to simplify health care one person, one family and one community at a time.

Job Purpose and Summary

Responsible for maintaining accurate and efficient files of purchase orders, vendors and current product offering. Responsible for procuring supplies and equipment in accordance with the Company's policies and procedures.

Primary Job Duties & Responsibilities

Performs and oversees all necessary activity related to the tracking and maintenance of the the company's medical device fleet.

• Responsible for accurate real time tracking, inventory control, and overall management of infusion and/or enteral pumps by using the company's reporting and the asset device vendor application.
• Ensures proper storage, shipping, and maintenance schedules are followed
• Tracks and maintains accurate paper records related to pump tracking and disposition, and stores those documents in the company's operating system
• Performs cycle counts as defined by leaders

Collaborates with pharmacy, sales, or operational colleagues to ensure safety standards are met.

• Organizes the return of devices that are due for scheduled preventative maintenance.

Communicates with patients or caregivers when needed to coordinate the return or exchange of equipment.

Participates in any other activity that supports the operational workflow for managing infusion or enteral devices. Up to but not exclusive to:

• Quality Improvement activities
• Coordinating and planning with other departments on the introduction of new equipment
• Following the proper reporting for device failures

Required Qualifications

• 1+ years experience in an assistant management, distribution, warehouse or related work environment.
• 1+ years working knowledge with computers, including knowledge of basic Microsoft systems (Word, Excel, PowerPoint, and Teams).

Preferred Qualifications

Knowledge, skills & abilities:

• Excellent written and verbal, communicate required to effectively and respectfully communicate with both internal and external customers.
• General management of inventory to include ordering and receiving, and storage and organization of inventory products
• Basic math skills necessary to weigh, measure, calculate dosages and convert units of measure.
• Service orientation and customer service attitude
• Attention to detail along with excellent time management & organizational skills.
• Excellent organizational and prioritization skill necessary to work in a fast-paced environment
• Excellent interpersonal skills and professional maturity necessary to work within a team environment.
• Ability to make decisions and resolve issues.
• Must be able to embrace change positively.
• Ability to mentor others and convey information in a clear and concise manner
• Ability and willingness to cross-train in multiple areas (e.g. filling, inventory, Rx entry, etc.).
• Must be able to respond to inquiries from other departments, locations, or other internal customers.
• Ability to interpret and apply policies, procedures, and instruction.
• Basic typing skills.

Education

High School Diploma or General Equivalent Development (GED)

Anticipated Weekly Hours

40

Time Type

Full time

Pay Range

The typical pay range for this role is:

$17.00 - $28.46

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.

This full-time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well-being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.

Additional details about available benefits are provided during the application process and on Benefits Moments.

We anticipate the application window for this opening will close on: 11/23/2026

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.