Operations Support Manager-NC/SC Region

Elior; Pennsylvania; Hybrid; USD 70,000 - 80,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Voluntary UNUM for ACC/CI & Hospital

Discount Program

Commuter Benefits

EAP

401k

Sick Time

Holiday Pay

Tuition Reimbursement

Paid Time Off

Job summary

Summit, in partnership with Elior North America, seeks an experienced Operation Support Manager for the North Carolina/South Carolina region to assist district managers across facilities. This role requires travel up to 75% and living in the NC/SC area.

You will support policy adherence, ensure service quality, visit facilities, and provide guidance on operations, finances, HR, and client relationships. HVAC and foodservice leadership experience preferred.

Qualifications

• Two years’ experience coordinating foodservice operations.
• Experience leading and guiding teams.
• Strong verbal and written communication skills.
• Excellent customer service abilities.

Responsibilities

• Actively supporting and applying all company and facility policies and procedures.
• Ensuring the highest quality of service to our customers and clients.
• Visiting assigned facilities as directed.
• Acting as the facility food service director in the event of FSD absences, staff shortages, etc.
• Offering guidance to managers in operations, finances, human resources, and client relationships.

Skills

Coordinating operations

Team leadership

Communication skills

Customer service

Job description

Job Reference Number: 43063

Employment Type: Full-Time, Hybrid

Segment: Corrections

Brand: Summit

Location: Robert Chancey, OSM, Carolina University, Kipp North Carolina, North Carolina School of Science and Math, South Carolina Ports Authority

The Role at a glance:

We are looking to add an experienced, motivated operation support manager to our Corrections team in the North Carolina/ South Carolina Region. As an operation support manager, you will have the opportunity to assist district managers with overseeing assigned facilities.

This role does require travel up to 75% of the time and the candidate must live in the North Carolina or South Carolina area

What you'll be doing:

• Actively supporting and applying all company and facility policies and procedures.


• Ensuring the highest quality of service to our customers and clients.


• Visiting assigned facilities as directed.


• Acting as the facility food service director in the event of FSD absences, staff shortages, etc.


• Offering guidance to managers in the disciplines of operations, finances, human resources, and client relationships.

What we're looking for:

Must-haves:

• At least two years’ experience coordinating foodservice operations.


• Demonstrated ability to lead and guide teams.


• Strong communication skills, both verbal and written.


• Excellent customer service skills.

Nice-to-haves:

• At least two years’ experience in a supervisory or management role.

Compensation Range

$70,000-80,000/yr

Our Benefits

• Medical (FT Employees)


• Dental


• Vision


• Voluntary UNUM offering for Accident, Critical Illness and Hospital Indemnity


• Discount Program


• Commuter Benefits (Parking and Transit)


• EAP


• 401k


• Sick Time


• Holiday Pay (9 paid holidays)


• Tuition Reimbursement (FT Employees)


• Paid Time Off

About Summit

Focused on serving correctional institutions, Summit ensures that incarcerated people across the United States have access to delicious, healthy food at each meal. Working with Summit, you will have the opportunity to aid in this process and provide inmates with vital social interaction at mealtimes.

About Elior North America

Elior North America is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. We are committed to diversity and encourage applications from people of all backgrounds and abilities. We take pride in supporting the development of our employees and their skills at all levels and in fostering an environment of growth.

At Elior North America, we are committed to offering growth and advancement opportunities for all of our employees. The valuable skills and experience you’ve gained with Elior will propel you further in your career, whether with our corporate office or one of our brand segments.

Disclaimer

This job description can be revised by management as needed.