Operations Support Manager

WizeHire, Inc; Memphis (TN); On-site; USD 55,000 - 85,000; Full time

Job summary

WizeHire, Inc seeks an Operations Support Manager to lead hotel operations, emphasizing team development, guest satisfaction, and financial performance. This hands-on leadership role requires living on-site during assignments and frequent travel to support our portfolio of hotels.

The ideal candidate will be a proactive problem-solver, an effective communicator, and a strong team builder who thrives in a fast-paced, people-first environment and is available around the clock for critical hotel

Qualifications

• Lead hotel operations with focus on team development.
• Improve guest satisfaction and financial performance.

Responsibilities

• Lead hotel operations and ensure guest satisfaction.
• Drive financial performance and operational excellence.

Skills

Team leadership

Communication

Problem solving

Team building

Job description

We are seeking a dynamic Operations Support Manager to lead hotel operations with a focus on team development, guest satisfaction, and financial performance. This is a high‑impact leadership role designed for a hands‑on operator who thrives in a fast‑paced, people‑first environment. The position requires living on‑site during assignments and frequent travel to support various hotel locations within our portfolio.

The ideal candidate will be a proactive problem‑solver, an effective communicator, and a strong team builder who aligns with the company’s values and commitment to excellence. This role requires 24‑hour availability and living on the property during the assignment.