Operations Support Manager

Barnhart Crane & Rigging; Knoxville (TN); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Competitive salary

Bonus program that pays for perfomance

401K contributions matched up to10% of

Company vehicle

Insurance, paid time off

Job summary

Barnhart Crane & Rigging is seeking an experienced operations support manager to work onsite, layout cranes and equipment, and support field execution.

You will travel with the crew, manage lift plans, coordinate loading and trucking, and ensure safety programs are followed while driving customer satisfaction. The role emphasizes servant leadership, mentoring, and continuous improvement across branch operations.

Qualifications

• Understanding of servant leadership principles.
• 10+ years of industry experience or similar.
• Ability to coach others and mentor.
• Proficient with basic computer skills including MS Office.

Responsibilities

• Layout cranes and equipment onsite to support operations.
• Travel with crew and manage lift plans and customer expectations.
• Attend handoff meetings and communicate field expectations.
• Coordinate equipment needs, inspections, load lists, and trucking.
• Ensure safety programs are followed and manage job hazards.
• Participate in customer/site meetings and internal reviews.

Skills

Servant leadership

Multi-tasking

Communication skills

Mentoring

Willingness to travel

Background check clearance

Drug test compliance

Problem-solving

Tools

Microsoft Office

Job description

Job Description

• Work onsite as needed to layout cranes and other equipment to support operational execution
• Travel with crew onsite and manage the work as a Non-Working Operations support manager to make sure lift plans are being followed and managing customer expectations.
• If needed travel or stay out of town for a minimum of 3 days to assist in work that is essential to branch operations and continued customer development
• Participate in handoff meetings to receive direction, engineered drawings, schedules, and communicate expectations for field performance
• Work together with internal resources to identify equipment needed, perform inspections, develop load out lists and to coordinate trucking as necessary
• Ensure scheduled work is properly utilizing company safety programs to evaluate job hazards and manage risks throughout job tasks
• Participate in Customer meetings, Site meetings and internal Job Reviews to promote constant growth and improvement
• Assist with recruiting, training, and evaluating crew members at scheduled intervals in collaboration with management.
• Embrace and enhance the Barnhart culture at the branch.
• Ensure safe and efficient daily yard operations while maintaining a thorough understanding of Barnhart Standard Operating Procedures.
• Develop and maintain efficient storage locations for Branch equipment and own the organization of the yard(s).
• Coordinate employee dispatch and equipment load-outs for project work while managing third‑party deliveries to the branch.
• Coordinate with Project Managers, Field Leaders, and Peg to ensure equipment availability.
• Request OTR permits from State and Local DOT’s as needed.

Qualifications

• An understanding of servant leadership principles
• Ability to multi-task and exhibit flexibility in job duties.
• Excellent communication skills and the ability to coach others.
• 10+ years of industry experience or similar
• Knowledge of branch equipment capabilities and constraints.
• An ability to train, formally and informally, through mentoring and success‑based delegation.
• Basic computer skills including the use of Microsoft Office
• Willingness and ability to travel as required to meet business objectives and operational needs.
• Must pass drug test, fit for duty test and background check.

Barnhart Offers

• Competitive salary.
• Bonus program that pays for performance.
• 401K contributions matched up to10% of pay.
• Company vehicle.
• Insurance, paid time off and other benefits (details in interview).

PURPOSE

— Barnhart is built on a strong foundation of serving others. The fruit of our labor is used to grow the company, care for our employees, and serve those in our communities and around the world.

MINDS OVER MATTER

— Barnhart has built a nationwide reputation for solving problems. We specialize in the lifting, heavy-rigging, and heavy transport of major components used in American industry.

NETWORK

— Barnhart has built teams that form one of our industry’s strongest networks of talent and resources with over 60 branch locations across the U.S. working together to serve our customers. This growing network offers our team members constant opportunity for career growth and professional development.

CULTURE

— Barnhart has a strong team culture — the “One TEAM.” We are looking for smart, hard‑working people who strive for excellence in their work and appreciate collaboration. Join a team that values Safety, Servant Leadership, Quality Service, Innovation, Continuous Improvement, Fairness, and Profit with a Purpose.

EOE/AA Minority/Female/Disability/Veteran