Operations Support Lead – USA

Erodex; Richmond (VA); On-site; USD 70,000 - 90,000; Full time

Job summary

Erodex in Richmond, Virginia is seeking an Operations Support Lead to oversee production planning and ensure efficiency in operations. The ideal candidate should have at least 5 years of planning experience in a fast-paced environment, strong communication abilities, and a collaborative mindset. Responsibilities include detailing production requirements, submitting throughput reports, and facilitating meetings to enhance production processes. Familiarity with Microsoft Business Central is desirable, but not required.

Qualifications

• Minimum of 5 years of planning experience in a fast-paced environment.
• Ability to collaborate with other departments.
• Strong relationship-building skills with operators.

Responsibilities

• Detail necessary production equipment, raw materials and labor needs for production.
• Submit reports on throughput.
• Identify priority orders and plan accordingly.
• Address issues with production process.
• Support Purchasing team to anticipate raw material demands.
• Facilitate contract review meetings.
• Prepare and file production paperwork.

Skills

Good communication

Flexibility

Excellent work ethic

Planning and organizational skills

Tools

Microsoft Business Central

Job description

Operations Support Lead – USA

• Type: Full time, permanent
• Hours: Monday to Friday – 40 hours

About us

For 50 years Erodex has been at the forefront of the EDM industry due to the unsurpassed quality of its graphite and the excellence of its “state‑of‑the‑art” machine shop. Due to continued expansion in our US facility, we are now looking for an Operations Support individual to join our team and contribute to our success.

The Role

An exciting opportunity has arisen for an Operations Support Lead to join our team. Supporting the team in the planning and smooth running of production processes, you will be required to detail the materials and machines to be used, the labour to be used, the time required to do the job, and the quality standards to be met. You will be mainly office based, with regular touchpoints with the shopfloor. The shopfloor presence will enable you to monitor throughput and discuss problems, such as a shortage of staff or materials and machinery breakdowns.

Candidates must be good communicators, flexible with an excellent work ethic, and be prepared to work hard in a fast‑paced environment.

Specifically, you will:

• Detail the necessary production equipment, raw materials (building BOM’s) and labor needs for production
• Submit reports on throughput
• Identify priority orders and plan accordingly to meet customer requirements
• Work with Management to address any issues, setbacks or quality control concerns with the production process
• Support the Purchasing team to anticipate raw material demands
• Facilitate contract review meeting, discussing new production methods or ways to reduce production costs and increase company profits, as well as taking notes and assigning tasks
• Prepare, complete and file production paperwork in line with ISO 9001 quality procedures
• Other process administrative tasks relating to production planning and general operations
• 5 years minimum of planning experience, in a fast‑paced environment.

Other production and / or administrative related tasks may be introduced once settled.

About You

The successful candidate should be able to collaborate well with others, as planning is a cross functional role. This individual will need to work with other departments, such as Engineering, Quality and Production, to coordinate and integrate production plans. There will be a strong need to build and maintain good relationships with operators to ensure smooth and timely delivery of our products.

Previous experience with Microsoft Business Central is desirable, but not essential.